Finish Line Macy's Store Associate - The Domain, Austin, TX

About the Role

As an Associate at JD Finish Line, you will assist with daily operations and deliver exceptional customer experiences. You’ll have the opportunity to shape the store’s success and contribute to our company’s growth in a vibrant, fast-paced retail environment.

Why Join Us?

• Competitive pay and a comprehensive benefits package, including retirement plans and employee discounts.
• Career growth opportunities with a commitment to professional development.
• Dynamic and rewarding work environment as part of a vibrant team.
• Strong commitment to Diversity, Equity, and Inclusion (DE&I) initiatives.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Participate in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals while adhering to store policies and health and safety regulations.
• Additional duties and projects as required.

Requirements

• Proven experience in retail or a similar role, with a track record of achieving sales targets preferred.
• Passion for delivering outstanding customer service and creating memorable shopping experiences.
• Strong interpersonal and communication skills, with the ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Positive attitude, reliability, and a strong work ethic.
• Flexibility to work varied hours, including weekends and holidays, based on business needs.
• Basic math skills and familiarity with POS systems.

Minimum Qualifications

• A set, weekly availability, including a mix of mornings, days, and nights.
• Availability to work on weekends and holidays as required.
• Consistent punctuality and regular attendance in line with company policies.
• Clear spoken English to effectively communicate with customers.
• Proficiency in reading, writing, and basic math in English to handle business tasks and understand sales reports.
• Must be at least 18 years or older (16+ in select states: AL, AZ, AR, CO, FL, GA, ID, IN, KS, KY, MD, ME, MN, MO, NC, NV, NH, NM, OH, OK, RI, SC, TN, TX, VA, WI, WY).

Physical Demands

• Prolonged standing for approximately 4 to 14 hours per day.
• Stooping, kneeling, reaching, and pulling to place or stock merchandise.
• May require climbing ladders or ascending/descending stairs to stock or retrieve merchandise.
• Regularly lift items weighing 5–25 lbs; occasionally heavier items may be required.
• Good vision, including color differentiation.
• Work environment is a moderately noisy retail setting.