Finish Line Macy's Store Associate - Baybrook Mall, Friendswood, TX

Job Summary

As an Associate, you will be responsible for assisting with daily operations and delivering exceptional customer experiences. You’ll have the ability to shape the store’s success and contribute to our company’s growth.

Key Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Participate in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Qualifications

• Experience: Proven experience in retail or a similar role, with a track record of achieving sales targets (preferred).
• Customer‑Centric: Passion for delivering outstanding customer service and creating memorable shopping experiences.
• Communication & Collaboration: Strong interpersonal and communication skills; ability to work in a fast‑paced environment and handle multiple tasks simultaneously.
• Positive attitude, reliability, and a strong work ethic.
• Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech‑Savvy: Basic math skills and familiarity with POS systems.
• Minimum Requirements:
  • Set weekly availability, including a mix of mornings, days, and nights based on business needs.
  • Availability to work on weekends and holidays as required.
  • Consistent punctuality and regular attendance in line with company policies.
  • Clear spoken English to effectively communicate with customers.
  • Proficiency in reading, writing, and basic math in English to handle business tasks and understand sales reports.
• Must be at least 18 years old (individuals 16+ may be eligible in certain states).

Physical Demands

• Prolonged standing for approximately four to 14 hours per day.
• Stooping, kneeling, reaching, and pulling to place merchandise on customers’ feet or stock storage racks.
• May be required to climb ladders or ascend/descend stairs to stock or acquire merchandise.
• Regularly lift items weighing 5–25 lb; occasional heavier loads may be required.
• Good vision, including color differentiation.
• Work environment: moderately noisy retail setting.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

Benefits

• Competitive pay with a comprehensive compensation package, including retirement plans and employee discounts.
• Career growth opportunities and professional development within a growing company.
• Dynamic, fast‑paced, and rewarding work environment.
• Strong commitment to Diversity & Inclusion, fostering an equitable and successful workplace.