Fingerprint Technician/Medical Assistant

About the Role

PRIME's mission is to provide employers worldwide with the best tools to optimize the efficiency necessary to maximize improvement in each worker's health and safety. As a Fingerprint Technician and Medical Assistant, you will verify official identification documents, capture high-quality electronic biometric data for background checks, manage and care for clients, and perform a variety of clinical and administrative duties.

Responsibilities

Fingerprint Technician

• Greet applicants, manage appointments, and guide clients through the enrollment process with patience and professionalism.
• Maintain strict confidentiality regarding applicant background checks, data records, and PII (Personally Identifiable Information) in alignment with privacy laws and regulations.
• Inspect legal and government-issued identification documents (driver's licenses, passports) to confirm applicant identity.
• Provide fingerprint-based background checks for employment, licensing, and other security purposes.
• Accurately enter demographic and tracking data into secure processing systems, confirm scheduling queues, and manage daily client flow.
• Operate specialized Live Scan digital fingerprinting equipment and capture clear images meeting strict quality standards.
• Perform secure data entry, manage paperwork, and safeguard confidential client and patient personal information.
• Perform basic troubleshooting and upkeep of the area and equipment.

Medical Assistant

• Provide information, services, and assistance to clients and patients at PRIME on-site events and various PRIME Clinics.
• Maintain medical supplies inventory and perform preventive maintenance to keep medical equipment operating, including sterilization of medical instruments.
• Verify patient information and medical histories by interviewing patients, documenting medical history, and confirming purpose of visit.
• Prepare patients for examination by performing preliminary physical tests; drug & alcohol screening, audiograms, EKG's, pulmonary function test, respirator fit test; and reporting patient history summary.
• Save doctors' time by helping with office procedures.
• Assist in injury care.
• Perform phlebotomy services and give injections.
• Secure patient information and maintain patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; and keeping patient information confidential.
• Update and file medical records according to State and Federal laws.
• Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
• Keep supplies ready by inventorying stock, placing orders, and verifying receipt.
• Keep equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, and performing preventive maintenance.
• Update job knowledge by participating in educational opportunities and reading professional publications.
• Serve and protect the practice by adhering to professional standards; facility policies and procedures; and federal, state, and local requirements.
• Enhance practice reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.
• Take and record messages.
• Must have the ability to take on-call duties on a rotating basis and provide services to surrounding PRIME locations and on-site.
• May be required to work overtime, weekends, and holidays.
• Must have dependable transportation.
• Other duties as assigned.

Requirements

• Must be a Certified Clinical Medical Assistant (CCMA) or equivalent.
• Must be able to pass the IDEMIA background check requirements such as Federal and State background checks.
• High school diploma or equivalent.
• 2+ years of working experience as a Medical Assistant required.

Skills

• Professionalism
• Confidentiality
• Ability to stand or sit for extended periods
• Excellent communication skills
• Maintaining client and staff confidentiality
• Must be able to pass a DISA Drug Screen and Background check
• Reliability
• Patience and compassion
• Punctuality
• Stress Management
• Teamwork
• Working independently
• Working quickly and accurately

Physical Demands

• Sitting or standing for prolonged periods of time.
• Lift, carry, push, pull, or otherwise move objects up to 50 pounds.
• Repetitive motion.
• Extensive use of computers, copy machines, and keyboards.
• Substantial movements (motions) of the wrists, hands, and/or fingers.
• Close visual acuity to perform activities such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
• Work is performed in a medical clinic setting and requires the ability to operate standard office equipment and keyboards.
• Must have the ability to lift and carry parcels, packages, and other items, to walk short distances, climb stairs, and drive a vehicle to deliver and pick up materials.

Mental Requirements

• Learn new tasks and remember processes.
• Maintain focus and complete tasks independently.
• Make timely decisions in the context of a workflow.
• Ability to communicate with employees and visitors.
• Ability to complete tasks in situations that have a speed or productivity quota.

Position Unit: Various PRIME locations - Non-Exempt: Hourly