Jobs · Management · Ohio

Fine Dining Server

Lilly's Table Online Meal Planning Service · Cleveland, OH · 3 wk ago
On-siteManagementFull-time

About the role

We are seeking a dedicated and enthusiastic server to join our dynamic team in a fast-paced fine dining environment. The ideal candidate must have 2+ years fine dining experience, have a passion for providing exceptional customer service and a strong understanding of food and beverage offerings. As a Server, you will be responsible for ensuring that guests have an enjoyable dining experience through attentive service, effective communication, and a keen eye for detail.

Responsibilities

  • Present menus, provide recommendations, and answer any questions regarding food and beverage options.
  • Take accurate orders using POS systems.
  • Ensure timely delivery of food and drinks to tables while maintaining high standards of presentation.
  • Upsell menu items to enhance the guest experience and increase sales.
  • Monitor guest satisfaction throughout their meal, addressing any concerns promptly.
  • Process payments accurately using cash handling procedures.
  • Maintain cleanliness and organization of the dining area, including bussing tables and ensuring sanitation standards are met.
  • Collaborate with kitchen staff to ensure smooth service flow during busy periods.
  • Adhere to food safety guidelines and proper food handling procedures at all times.

Requirements

  • Previous experience in the food service industry in fine dining or nightclub settings.
  • Strong customer service skills with the ability to build rapport with guests.
  • Excellent time management skills to handle multiple tasks efficiently.
  • Familiarity with OpenTable for reservations management is a plus.
  • Basic math skills for accurate order taking and payment processing.
  • Knowledge of culinary practices, food preparation techniques, and sanitation standards.
  • Experience as a host/host is advantageous for understanding guest relations.
  • Ability to work collaboratively in a team-oriented environment while maintaining individual accountability.

Benefits

  • Employee discount
  • Flexible schedule
  • Paid training

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