Financial Teller - Mansfield

About the role

EECU is seeking a Financial Center Consultant I (Teller) for the Mansfield location. The role creates energy and excitement around EECU products and services, providing the right solutions and products for members. The consultant supports members while conducting teller transactions and offering guidance on EECU’s products and services, building sincere relationships that turn members into lifelong members.

Responsibilities

• Conduct teller transactions such as deposits, withdrawals, check cashing, and other member service functions.
• Provide guidance on EECU products and services, delivering great member experiences.
• Meet and exceed monthly sales goals by delivering a complete service and sales experience.
• Solve operational issues and proactively support marketing initiatives within the branch.
• Build exceptional rapport with members and provide excellence in service.
• Provide lobby coverage: greet members, answer calls, and direct members to appropriate employees.
• Ensure compliance with all Federal and State regulations (Bank Secrecy Act, Anti‑Money Laundering, NCUA Privacy Regulations, Reg DD, Reg E, Reg CC, Reg Z, Reg B, FCRA/FACTA, Service Members Civil Relief, etc.) and attend required training.

Qualifications

• 1–2 years of experience in a retail or financial environment with a focus on service.
• Daily cash handling with the ability to balance without overages or shortages.
• Strong verbal and written communication skills; comfortable conversing with members.
• Enthusiasm, professionalism, high ownership, and accountability.
• Ability to thrive in a fast‑paced environment and prioritize multiple tasks daily.
• Good listening skills, problem‑solving ability, and empathy.
• Relevant computer skills, solid math abilities, and written communication proficiency.
• High school diploma or equivalent.
• Bilingual in Spanish (read, write, speak).

Requirements

• Availability to work the scheduled hours: 7:30 am – 6:15 pm Monday‑Friday and 8:45 am – 1:15 pm Saturday.
• Successful completion of a background check (employment, criminal, drug screen) and credit history evaluation.
• Compliance with all applicable Federal and State regulations and attendance at initial and ongoing annual Bank Secrecy Act training.

Schedule

Monday‑Friday 7:30 am – 6:15 pm; Saturdays 8:45 am – 1:15 pm.