Financial Systems Manager
About the Role
The Finance Systems Manager will be the primary owner and administrator of the Finance department's core technology stack, including Oracle NetSuite Ecosystem and Planful, along with adjacent tools such as Salesforce, Esker, and Concur. This role supports the Boston Red Sox and various other entities within the Fenway Sports Group organization. The position partners closely with IT and business leaders to translate process needs into scalable system solutions while proactively identifying and delivering improvement opportunities across the entire finance technology infrastructure. The role requires a strong commitment to providing outstanding customer service and leading the training and support for all Finance end users.
The ideal candidate pairs strong NetSuite technical expertise and data integration experience with solid accounting and finance fundamentals.
Responsibilities
- System Administration
- Serve as the lead administrator for Oracle NetSuite and associated modules, including configuration updates, custom records, forms, saved searches, scripts, workflows, and reporting structures.
- Administer Planful and other planning/reporting tools (e.g., Spotlight) to support budgeting, forecasting, and management reporting cycles.
- Provide functional administration and support for ADP, Esker, Concur, and Advanced Business Integrators (AB) time and attendance systems used by Finance.
- Collaborate with IT to manage user provisioning, deprovisioning, and role/permission configuration across all finance systems, ensuring appropriate segregation of duties and audit compliance.
- Design and maintain role structures (including saved search, report, and budget access permissions in NetSuite) aligned to job function and internal controls requirements.
- Own the end-to-end management of system updates, patches, and version upgrades (e.g., NetSuite bi-annual releases, Planful/Spotlight updates), including impact assessment, testing, and stakeholder communication.
- Maintain a testing/sandbox strategy to validate changes before production deployment.
- Train and support all end users on all financial systems.
- Data Management and Development
- Manage, build, and monitor all data integrations and feeds within the technology stack for Finance, collaborating with IT to proactively resolve failures, data discrepancies, and latency issues.
- Design and develop process automation and streamline financial and FP&A reporting.
- Assist in the development of a new financial data warehouse to create a single source for all finance and accounting data and assume responsibility for oversight of the environment.
- Establish and maintain internal controls and change management protocols.
- Evaluate new integration and automation opportunities, and scope, build, and test new connections as processes evolve.
- Design, build, and maintain custom scripts and workflows in NetSuite (SuiteScript, SuiteFlow, workflow actions) to automate manual processes and enforce business rules.
- Write and optimize SuiteQL and SQL queries for data extraction, reconciliation, and reporting needs across Finance.
- Optimization and Project Delivery
- Expand system process documentation, standard operating procedures, accounting policies, and workflows with a critical eye for continuous improvement.
- Conduct access reviews and support internal/external audit requests related to systems access.
- Collaborate with IT, analytics, and other departments as the lead data governance manager.
- Serve as the internal point person on all financial end-user issues and manage relationships with all finance system-related partners.
- Proactively evaluate and identify opportunities to implement system enhancements and integrations to an ever-evolving tech stack.
- Responsible for requirements gathering, timeline development, testing, and change management.
Requirements
- Bachelor’s degree in Information Systems, Accounting, Finance, or related field.
- 5+ years of hands-on experience administering NetSuite and integrations, with Administrator and SuiteScript certification preferred.
- Demonstrated experience with Oracle NetSuite and Planful or similar ERP/EPM/CPM planning tools.
- Proven track record writing SuiteScript and/or SuiteFlow workflows, and querying data via SuiteQL/SQL.
- Hands-on experience building and maintaining integrations using Workato or a comparable ETL/iPaaS platform (e.g., Boomi, Celigo).
- Strong working knowledge of SQL and relational data structures for reporting, reconciliation, and troubleshooting.
- Proficient understanding of accounting and FP&A processes (close, audit, budgeting, forecasting, reporting), internal controls, and data security.
- Effective collaborator able to bridge the gap between Finance and IT, translating concepts for all stakeholders to easily understand and apply.
- Experience administering or integrating ADP, Esker, Concur, Salesforce, and SharePoint.
- Experience leading or supporting system upgrade cycles and cross-functional implementation projects.
- Strong analytical and problem-solving skills, with the ability to work independently and translate business requirements into system design with strong discipline in documentation.
Pay
The base salary range for this position is $115,000–$135,000 based on relevant experience. Additionally, this position qualifies for annual incentive pay.
Benefits
This role includes a comprehensive benefits package.