FINANCIAL SPECIALIST.

Duties Coordinates tasks with counterpart Defense Finance and Accounting Service (DFAS) Centers and DFAS-HQ as necessary.Serve as an Action Officer to the Site providing strict oversight, research, and timely resolution for all high-level taskers, including Congressional inquiries.Management updates are produced and all inquires are resolved in a timely accurate manner. Possesses strong project management and organizational skills to handle competing high priority tasks.Recommends improvements to enhance customer service including technological changes, telecommunications and automation requirements, and staffing and training needs.Provides research, advice and assistance on customer service inquiries; tracks all outstanding customer service inquiries. Makes recommendations involving substantive impacts on policies, procedures, systems and operations of finance functions.Prepares detailed reports and briefings of customer service operations and identifies root problems in need of further study or correction.Demonstrates excellent written and verbal communication skills with a proven ability to interact with Management Officials. Provides process improvement initiatives based on knowledge and experience with data analytic tools.Provides strategic advisory to formulate and submit recommendations involving impacts on policies, procedures, systems, and operations of financial functions.For vacancies filled at less than the full performance level of the position, duties will be developmental in nature. Requirements Conditions of employment Must be a U.S Citizen.This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.Registered for Selective Service (males born after 12-31-1959.)Suitable for Federal employment.Time after Competitive Appointment: Candidates must have served 3 months after latest competitive appointment in the Federal service.Time in Grade Requirement - see the Qualifications field below for more details.Obtain/Maintain Financial Management Certification.New employees to the Defense Finance and Accounting Service will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov.Moving expenses WILL BE PAID.This position is Exempt from the Fair Labor Standards Act.Travel requirement is 1-24%.This position is not covered by a bargaining unit. Qualifications Human Resources will determine your qualifications for each entry grade level based on your interest and the additional following criteria. Resumes for federal government positions need more detailed work descriptions and accomplishments than a typical private sector resume. Please be sure to clearly describe this in your resume. Combinations of education and experience may also be sufficient. Gs-11 Qualifications One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-9) within the federal service, which demonstrates the ability to perform the duties of the position, is required; Coordinates with product line from horizontal perspective to validate work counts, work years and dollar requirements. Specialized Experience Is Defined As: Applying financial fact-finding and investigative techniques/policies to perform studies and analysis of data through statistical process control; Developing and monitor budgetary execution to spend plan targets. Gs-12 Qualifications One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-11) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized Experience Is Defined As: Independently managing high visibility inquiries, developing customer service program goals and surveys to measure customer satisfaction for the network, recommends improvements to enhance customer service including technological changes, telecommunications and automation requirements, staffing and training needs; and presenting data driven policy recommendations to Senior Leadership. You may qualify for consideration if meeting specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement. Education GS-11 Substitution Of Education For Experience Three full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree may be substituted to meet the specialized experience requirement. Equivalent combinations of successfully completed higher-level graduate level education and experience may be used to meet total experience requirements. If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education ( GS-12 Substitution Of Education For Experience Education is not substitutable for specialized experience at the GS-12 grade level. Additional information The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click For positions where relocation is paid (see Location block of vacancy announcement), you can learn more about Telework availability is limited and will only be provided on a rare case-by-case basis during situations where Agency Leadership has determined that telework serves a compelling DoD need.We may use this announcement to make a temporary promotion. For some positions, the temporary promotion may be made permanent without further competition.Selections are subject to restrictions resulting from the DoD Program for Stability of Civilian Employment.As a condition of employment, you may be required to serve a 1 year probationary period during which we'll evaluate whether your continued employment advances the public interest. The evaluation will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment advances agency or governmental goals; and whether your continued employment advances the efficiency of the Federal service. At the end of the probationary period, your employment will be terminated unless you receive certification that your continued employment advances the public interest.We may use this announcement to fill additional vacancies within 120 days of the closing date.Priority Placement Program (PPP) Military Spouse Preference (MSP) eligible candidates will receive priority consideration at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level.PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only.Pay for first time hires to the Federal Government will typically be set at step 1 salary range for their respective grade level.Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. (See DoD Instruction 1400.25, Volume 300, The Security Designation will vary and dependent upon position and may require a secret clearance or higher. Employment in this position requires a background investigation which may delay starting date. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed/undisclosed background issues, the employment offer may be withdrawn. Individuals selected are required to obtain/maintain a favorable security determination to occupy a sensitive position within the agency as a condition of employment. Failure to maintain eligibility to occupy a sensitive position may result in termination. For more information see the security section of Understanding Vacancy Announcements.Criminal History Inquiries- For some positions, criminal history inquiries may not take place before you receive a conditional job offer. Please see Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.