FINANCIAL SPECIALIST.

Responsibilities

• Coordinates tasks with counterpart Defense Finance and Accounting Service (DFAS) Centers and DFAS-HQ as necessary.
• Serves as an Action Officer to the Site, providing strict oversight, research, and timely resolution for all high-level taskers, including Congressional inquiries.
• Produces management updates and resolves all inquiries in a timely and accurate manner.
• Possesses strong project management and organizational skills to handle competing high-priority tasks.
• Recommends improvements to enhance customer service, including technological changes, telecommunications and automation requirements, and staffing and training needs.
• Provides research, advice, and assistance on customer service inquiries; tracks all outstanding customer service inquiries.
• Makes recommendations involving substantive impacts on policies, procedures, systems, and operations of finance functions.
• Prepares detailed reports and briefings of customer service operations and identifies root problems in need of further study or correction.
• Demonstrates excellent written and verbal communication skills with a proven ability to interact with Management Officials.
• Provides process improvement initiatives based on knowledge and experience with data analytic tools.
• Provides strategic advisory to formulate and submit recommendations involving impacts on policies, procedures, systems, and operations of financial functions.
• For vacancies filled at less than the full performance level of the position, duties will be developmental in nature.

Requirements

• Must be a U.S. Citizen.
• This national security position requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
• Registered for Selective Service (males born after 12-31-1959).
• Suitable for Federal employment.
• Candidates must have served 3 months after the latest competitive appointment in the Federal service.
• Obtain/Maintain Financial Management Certification.
• New employees will be required to successfully pass the E-Verify employment verification check.
• Moving expenses will be paid.
• This position is Exempt from the Fair Labor Standards Act.
• Travel requirement is 1-24%.
• This position is not covered by a bargaining unit.
• Security Designation will vary and may require a secret clearance or higher. Employment requires a background investigation which may delay the starting date.
• For some positions, criminal history inquiries may not take place before receiving a conditional job offer.

Qualifications

Human Resources will determine qualifications based on the following criteria. Resumes for federal government positions need detailed work descriptions and accomplishments.

GS-11 Qualifications

• One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-9) within the federal service.
• Coordinates with product lines from a horizontal perspective to validate work counts, work years, and dollar requirements.
• Specialized experience includes applying financial fact-finding and investigative techniques/policies to perform studies and analysis of data through statistical process control; developing and monitoring budgetary execution to spend plan targets.
• Three full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree may substitute for specialized experience.
• Equivalent combinations of successfully completed higher-level graduate education and experience may be used to meet total experience requirements. Transcripts must be submitted if using education to substitute for experience.

GS-12 Qualifications

• One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-11) within the federal service.
• Specialized experience includes independently managing high-visibility inquiries, developing customer service program goals and surveys to measure customer satisfaction, recommending improvements to enhance customer service, and presenting data-driven policy recommendations to Senior Leadership.
• Education is not substitutable for specialized experience at the GS-12 grade level.

You may qualify for consideration if meeting specialized experience, education requirements, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits designed to make your federal career very rewarding. Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent.

Additional Information

• The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. Information on these changes and the Relocation Income Tax Allowance (RITA) is available.
• Telework availability is limited and provided on a rare case-by-case basis during situations where Agency Leadership determines it serves a compelling DoD need.
• This announcement may be used to make a temporary promotion, which could become permanent without further competition.
• Selections are subject to restrictions resulting from the DoD Program for Stability of Civilian Employment.
• As a condition of employment, you may be required to serve a 1-year probationary period.
• This announcement may be used to fill additional vacancies within 120 days of the closing date.
• Priority Placement Program (PPP) and Military Spouse Preference (MSP) eligible candidates will receive priority consideration.
• Pay for first-time hires to the Federal Government will typically be set at step 1 of the salary range for their respective grade level.
• Retired Civil Service Employee employment is subject to the requirements of the Department of Defense (DoD) policy guidance.