Financial Specialist Assistant ( FSA )

Aspire Physical Recovery Center of West Alabama is seeking an organized, dependable, and detail-oriented Financial Specialist Assistant (FSA) to join our administrative team. This role supports the facility's financial and business office operations by assisting with resident accounts, billing-related processes, financial documentation, insurance information, and other administrative responsibilities.

Responsibilities

• Assist with day-to-day financial and business office operations.
• Maintain accurate resident financial records and documentation.
• Assist with resident accounts, billing information, and account follow-up.
• Verify and maintain insurance and financial information.
• Assist with Medicare, Medicaid, insurance, and other payer-related documentation as assigned.
• Communicate professionally with residents, families, insurance representatives, and facility staff regarding financial matters.
• Assist with collecting and organizing documentation required for billing and reimbursement.
• Enter and maintain accurate information in facility systems.
• Assist with accounts receivable and other financial processes as assigned.
• Maintain organized electronic and paper financial records.
• Protect resident privacy and maintain confidentiality of financial and healthcare information.
• Work closely with facility leadership and other departments to resolve account or documentation concerns.
• Provide general administrative and clerical support to the financial department as needed.

Qualifications

• High school diploma or equivalent required.
• Previous administrative, financial, billing, accounts receivable, insurance, or business office experience preferred.
• Healthcare, skilled nursing, long-term care, medical billing, Medicare, or Medicaid experience is a plus.
• Strong computer skills and ability to learn financial and healthcare software.
• Proficiency with Microsoft Office, including Excel, preferred.
• Strong attention to detail and accuracy.
• Excellent organization, communication, and customer service skills.
• Ability to prioritize responsibilities and meet deadlines.
• Ability to handle confidential financial and resident information professionally.
• Dependable and able to work effectively both independently and as part of a team.

Benefits

• Competitive Pay
• Blue Cross Blue Shield Health Insurance
• Dental, Vision, and Life Insurance
• 401(k) with Company Match
• Paid Time Off
• Paid Holidays
• Career Advancement Opportunities
• Supportive Leadership and Team Environment

At Aspire Physical Recovery Center of West Alabama, every member of our team contributes to providing an exceptional experience for residents and their families. As a Financial Specialist Assistant, you'll play an important behind-the-scenes role in keeping our financial operations organized, accurate, and efficient while helping residents and families receive the assistance they need.