Financial Services Representative - Oakdale
Teachers Federal Credit Union · Oakdale, NY · 4 wk ago
SalesFull-time
About the role
As a Financial Services Representative at Teachers Federal Credit Union's Oakdale branch, you will be responsible for providing exceptional customer service to members, managing member accounts, and promoting credit union products and services.Responsibilities
- Provide high-quality customer service to members through phone, email, and in-person interactions.
- Manage member accounts, including opening new accounts, processing transactions, and resolving issues.
- Promote and sell credit union products and services to members.
- Participate in training sessions to stay updated on product offerings and industry trends.
Requirements
- High school diploma or equivalent.
- Excellent communication skills, both verbal and written.
- Ability to work independently and manage multiple tasks simultaneously.
- Basic computer skills, including proficiency with Microsoft Office applications.
Qualifications
- Experience in a customer service role is preferred but not required.
- Strong interest in financial services and credit unions.
Skills
- Customer service orientation.
- Effective problem-solving and conflict resolution skills.
- Attention to detail.
- Ability to work flexible hours, including evenings and weekends.
Benefits
- Comprehensive health insurance coverage.
- Retirement savings plan with employer match.
- Flexible work schedule.
- Professional development opportunities.