Financial Services Representative
Responsibilities
We are currently seeking a Financial Services Representative to join us. The person in this position will report to the Branch Manager. If you thrive on making people happy, doing something different every day, and being a rock star while you do it, we’ve got the perfect position for you. As a Financial Service Representative at Michigan First Credit Union, you’ll be challenged to deliver five-star service while building relationships with our members. We’re a family here, so outstanding teamwork is a must. Our number one goal is to provide our members with personalized solutions to their financial situations so they can walk out the door happy, satisfied, and worry-free.
Qualifications
- Outgoing, personable candidates. You must truly love people to work here.
- Professional experience, preferably 3+ years. Have you worked in financial sales or retail? Great! Have you worked in a relationship banker or personal banker role in the past? Even better!
- Customer service, preferably 3+ years. We’re a people’s credit union, and our members deserve the best possible experience.
- You’ll have to be able to learn our products and services thoroughly and quickly. That’s what we’re here for, after all!
- You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field.
About the Role
Michigan First Credit Union was founded 100 years ago (1926) by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we’re still growing! We offer financial solutions for every life stage and seek to positively transform our members’ lives through personalized service that meets their unique needs. Simply put, Michigan First Credit Union’s sole mission is to provide the highest quality member experience. Working here, you’ll get to participate in a strong culture, centered around service, professionalism, and growth.
Michigan First Highlights
- 500+ team members
- 32 locations spanning Grand Rapids, Jackson, Lansing, Muskegon and throughout Metro Detroit
- Industry leader in community support and charitable giving through the Michigan First Foundation
- Member Services Call Center operates 24/7/365
- Over $1.5 Billion in assets
Benefits and Perks
- Very competitive pay
- Low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance
- Tuition reimbursement for both Undergraduate and Graduate degree program
- Access to a complimentary concierge service that assists with nearly any item on your to-do list
- Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms
- Wellness initiatives and events throughout the year to help team members stay healthy
- Loan discounts for certain secured and unsecured loans and mortgages
- Opportunities for pay increases, incentives and profit-sharing, based on performance
- Onsite subsidized top notch Cafe 26 for team members' use
- Onsite bowling center
Pay
Very competitive pay
Schedule
24/7/365