Financial Services Officer - Anaheim

About the role

The Financial Services Officer at Banc of California is responsible for opening new accounts, performing account maintenance, cross-selling bank products and services, and assisting with daily and monthly audits.

Responsibilities

• Handle all facets of new accounts including opening new accounts, superseding accounts, account maintenance, research projects, ordering checks and notary services.
• Assist with daily and monthly audits and certifications.
• Prepare documentation for new accounts under the Bank's CIP/BSA and other Bank policies.
• Maintain a high-level knowledge of legal documentation required for various entity types.
• Be able to comprehend complicated new accounts deals and rely on to handle complex client requests on their own, with minimum supervision.
• Input new accounts on IBS and submit complete package.
• Have a knowledge of and be a backup to other operational duties including Teller and assisting the Branch Operations Manager and Branch Manager.
• Provide assistance with end of day closing, to include cash balancing (vault & ATM).
• Assist with processing and scanning of daily Teller work.
• Maintain a high-level knowledge of treasury management products and the ability to identify when to cross-sell these products.
• Help with the training and onboarding of new team members.
• Participate and contribute to the branch’s overall goals.
• Follow all established policies and procedures.
• Perform other duties and projects as assigned.

Requirements

• 1 years in new accounts preferred
• 2 years in Branch Banking Operations is required
• A High School Diploma or equivalent is required
• A basic understanding of Treasury Management including wire procedures and policies is required
• A basic understanding of all key branch systems; basic end-user knowledge of Word and Excel is required
• A detailed and accurate approach with ability to organize and prioritize is required
• The ability to match products with client needs is required
• A responsive nature; establishing and maintaining relationships internally and externally by understanding needs; may mentor others in the branch is required
• The ability to articulate with confidence as primary point of contact for any client questions especially regarding new accounts or new products; listens carefully to expressed needs; ability to communicate with other departments in order to find the appropriate solution; developing ability to use and understand business acumen is required
• The ability to take initiative to learn and grow; stays current on all new products with ability to answer questions or escalate appropriately when needed is required
• The ability to take appropriate action under guidance to actively problem solve and follow-up across multiple concurrent tasks is required
• The ability to handle appropriate level of risk and make decisions appropriate to level is required
• A High School diploma or equivalent is required