Financial Services Manager

Department: Finance and Bus Resources (FIN) Employment Type: Full Time Location: San Antonio Description This position is responsible for leading, overseeing and optimizing collections within Holt Group. Additionally, the Financial Services Manager is responsible for maintaining a strong DSO and mitigating losses while delivering Legendary Customer Service to internal and external customers. The incumbent in this position is expected to model the following practices daily: Demonstrate alignment with the company's mission and core business valuesCollaborate with key internal/external resourcesParticipate in ongoing self-development #HOLTSM Essential Functions Develops, evaluates, and influences effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer Service (LCS)Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and MissionLeads and develops team members in alignment with Holt’s values and provides team with the training, tools and resources needed to be successfulMonitors aging, DSO and cash flow to identify gaps, drive strategy execution and improve overall performanceEstablishes and monitors key performance indicators, goals and processes to improve collector performance and collections efficiencyAssigns, delegates, and coordinates work to ensure department objectives are metProvides detailed and accurate reports regularly and presents topics to team members, peers, and leadership as neededCollaborates with leadership and cross-functional teams to improve processes and achieve enterprise and departmental goalsBuilds strong working relationships with the sales/operations teams and conduct/attend meetings regularly to improve alignment and partnershipWorks safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standardsPerforms other duties as assigned Knowledge, Skills, And Abilities Demonstrated knowledge of general accounting and billing proceduresDemonstrated knowledge of the State of Texas requirements and guidelines for filing Mechanic LiensAdvanced proficiency in PC software and Microsoft 365 (ex. Excel, PowerPoint, Word, etc.)Analytical, problem-solving skills and attention to detail; ability go to root causes of problems to take corrective and preventive actionsMust have excellent communication skills, both written and verbalMust be accountable and follow through on commitments and act with a clear sense of ownershipAbility to build and strengthen relationships through positive interactions within the team, our customers, and our vendorsMust be self-motivated with the ability to stay focused on achieving targets, whether working independently or partnering with colleaguesMust possess the ability to work well in teams and with colleagues at all levels throughout the organizationDemonstrated expertise in managing day-to-day operations along with overseeing special projectsAbility to read, write, listen to and understand information and ideas presented through spoken words and sentences Requirements Education and Experience: Bachelor’s degree in finance, accounting or business or comparable equivalent experience requiredMinimum three years of experience in commercial collections requiredMinimum three years of experience in a leadership roleExperience in construction or equipment rental industry strongly preferredExperience with Microsoft Dynamics 365, Power BI, GETPAID, Billtrust and/or Salesforce preferred Supervisory Responsibilities Responsibilities include, but are not limited to interviewing, hiring, and training employees; planning and assigning work; coaching and development; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Travel Travel up to 10% may be required. Physical Requirements This position involves extended periods in a stationary position; additionally, occasional standing, walking, and stoopingConstant movement and use of limbs; this position requires good manual dexterity, coordination, and staminaOccasionally moves materials or equipment weighing up to 25 lbs.This role frequently communicates with others, must be able to exchange accurate information in these situationsThis role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and copy machines Work Environment This job is generally performed in a professional office environment.Frequently works at fast pace with unscheduled interruptions. Disclaimer Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.