Financial Relationship Banker; Gulfport, MS (Gateway)

About the role

Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Financial Relationship Banker, you play a key role in looking out for our consumer and business customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services.

Our approach to office workplace type combines in‑office and work‑from‑home flexibility, enabling teams to deepen connections, maintain a strong community, and do their best work. Remote roles also have opportunities to come together in offices for moments that matter, with specific work arrangements provided by the hiring team. This position is non‑exempt (eligible for overtime pay).

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.