Financial Navigator-Oncology

Major Responsibilities

Optimizing Patient Coverage and Care
Program Development and Expansion
Provider Education and Consultation
Education/Experience Required:

Knowledge, Skills & Abilities Required

• Excellent communication and presentation skills
• Able to succeed in a changing environment
• Able to work independently and prioritize assignments
• Able to problem solve and handle difficult calls/situations and maintain professionalism
• Excellent organizational skills
• Strong analytic skills

Physical Requirements and Working Conditions

• Employee must be familiar with Federal and State managed care programs
• Physician order requirements, consent for treatment guidelines, HIPAA, etc.
• Customer service background essential, with understanding of and commitment to providing a consistently high-level of service to patients and their families
• May be exposed to patients with contagious diseases
• Candidate must self-direct priorities and balance the clinical coordination with financial navigation responsibilities

About the Role

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.