Financial Navigator

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings.

About the role

Assists staff and/or clients in determining if a client with no funding source would qualify for a funding source. Assist or coordinates in connecting clients with resources in order to complete the State entitlement application or Marketplace application. Responsible for reporting and monitoring metrics regionally for the organization regarding the Private Pay financial class.

Responsibilities

• Monitors and reports monthly regional counts of Reduced Rate, HIP, Private Pay, HPE and Client Assistance payers.
• Coordinates resources within the regional offices to assist clients with completion of funding source applications as well as educating staff on funding requirements.
• Travels to regional office to provide onsite resources information for clients and staff regarding funding source qualifications.
• Monitors adjustment metrics for Reduced Rate, HIP, Private Pay, HPE and Client Assistance.
• Ensures organizational counts for financial class will be within acceptable thresholds.
• Maintains a collaborative relationship with other Support Services team members and Clinical staff in order to coordinate funding sources for clients.

Requirements

• Effectively communicate via written, verbal, in person and virtual methods.
• Basic computer literacy skills—knowledge of Excel, Outlook, Zoom and Skype preferred.
• Organizational and critical thinking skills.
• High School Diploma or GED required.
• One to three years of experience preferred.

Physical Requirements

• Standing: 10%
• Sitting: 65%
• Squatting: occasional
• Driving: 25%
• Kneeling: occasional
• Lifting: occasional
• Bending: occasional

Pay

$15.75–$22.00 per hour

Benefits

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Time Type: Full time