Financial Intake Specialist

Primary Responsibilities

• Verifies insurance eligibility and benefits of prospects/referrals
• Communicates patient benefits in a timely manner
• Documents and forwards patient deductible, out-of-pocket expense, lifetime maximum, home health or hospice days, and patient responsibility to agency in an accurate and timely manner
• Reviews and replies to branch location’s urgent requests in a timely and accurate manner
• Initiates one time letters of agreement (LOAs) and negotiates rates as dictated by established policies and procedures
• Obtains and documents all authorization as needed from payer for services ordered/requested in a timely manner
• Serves as a liaison between the branch location and the payer
• Resolves all customer requests, inquiries, and concerns in an expedient and respectful manner

Required Qualification

• 1+ years of experience with insurance verification and authorization

Preferred Qualifications

• Revenue cycle experience
• Excellent oral and written communication skills.
• Excellent organizational and analytical skills
• Basic PC skills including PC based applications (MS Word, Excel)
• Mental aptitude
• Detail Oriented

Pay and Benefits

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

The hourly pay for this role will range from $16.00 to $22.85 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

We’re honored to be recognized for our exceptional work culture