Financial Institutions Group - Payments - Sales Associate

About the role

As a Payments Sales Associate in the Financial Institutions Group, you will assist Payments Sales Managers with managing sales relationships and generating new business from a diverse set of mortgage customers. The role requires strong collaboration with client service, compliance, operations, technology, risk, credit, and legal teams to optimize product delivery. You will gain a thorough understanding of the market, clients' industries, organizational structures, buying processes, and business objectives. The role may include oversight of a portfolio and involves proactive client engagement, collaboration with internal partners, and developing solutions to meet strategic and complex client needs. You will also support relationship management initiatives such as billing, pricing, interest rate management, and escalation tracking.

Responsibilities

• Understand clients' business goals, environments, strategies, and industry trends to determine their requirements and identify potential new business opportunities for J.P. Morgan Payments through solutions like traditional cash management, FX, international payments, and liquidity.
• Develop account plans, briefing memos, and support relationship reviews in partnership with the client service organization; understand the client's account structure, cash flow, product usage, and global setup.
• Develop strong relationships within clients' Treasury, Product, and Operations organizations; anticipate client needs and challenges, and proactively engage J.P. Morgan Payments partners to develop comprehensive solutions.
• Coordinate and negotiate KYC and onboarding documentation, internal credit processes, and manage seamless integration with implementation partners; engage appropriate escalation points to meet client needs while managing expectations.
• Review and analyze transactional data to identify key trends, risks, pricing/billing inefficiencies; conduct pricing analysis and provide forward-looking strategy/recommendations.
• Think creatively to identify new ways to advance team-wide initiatives and contribute as the voice of the client in cross-functional engagements to ensure alignment with broader firm-wide interests and client objectives.

Requirements

• 2+ years of experience in cash management, transaction banking, merchant acquiring, or a related field.
• Strong verbal and written communication skills with the ability to synthesize complex problems into concise conclusions.
• Goal-oriented with the ability to foster innovation and solve problems creatively.
• Strong time management, organizational, and planning skills; ability to manage multiple priorities concurrently with keen attention to follow-up coordination.
• Ability to mobilize internal networks and resources.

Preferred Qualifications

• BA/BS degree.
• Knowledge and understanding of JPMorgan Treasury Services products, pricing philosophy, and billing processes/procedures.

Benefits

• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support and financial coaching.

Additional details about total compensation and benefits will be provided during the hiring process.

About Us

JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world's most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years, and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management.

We offer a competitive total rewards package, including base salary determined based on the role, experience, skill set, and location. Eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.