Financial Educator Remote

About the role

The role of a Remote Financial Educator at Ovation Fertility involves:

• Consulting with patients regarding their benefits, coverage, and financial options.
• Performing aspects of benefit verification and prior authorization.
• Providing ongoing financial education and assistance to patients throughout their care continuum, acting as an educator, advocate, and liaison.
• Maintaining patient accounts by obtaining, recording, and updating personal financial and insurance information.

Responsibilities

The Financial Educator will:

• Collaborate with more than 200 highly respected physicians nationwide.
• Partner with colleagues who are passionate about solving meaningful problems.
• Support the care experience by bringing together technical skill and a deep sense of responsibility.

Qualifications and Skills

• Minimum 2 to 4 years of medical business office experience, including working knowledge of healthcare billing and collections, insurance/benefits, and patient interaction.
• Experience reading and understanding payer remittance advice, including the ability to differentiate between allowed charges, contractual adjustments, line item denials/reasons, patient responsibility (co-pay, co-insurance, and deductibles), etc.
• Bachelor's Degree preferred.
• Experience working in an OB/GYN office is a plus.
• Excellent interpersonal skills required to communicate with departments, employees, physicians, managers, patients, and insurance companies.
• Strong oral and written communication skills, independent worker, detailed-oriented, computer savvy.
• Proficient with Microsoft programs, specifically Outlook, Microsoft Word and Excel.
• A high level of customer service essential.

What You’ll Bring

We're looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter.

Opportunity Overview

This is an immediate opening for a Remote Financial Educator at Ovation Fertility. The schedule is Monday through Friday, from 8:00 AM to 4:30 PM Eastern Time. The compensation is $23.00 to 27.00 per hour (commensurate with experience).

What We Offer

• Competitive, comprehensive benefits package including medical, dental, and vision insurance, 401(k) with company match, tuition assistance and professional development support, performance-based bonus opportunities, generous paid time off, paid holidays, and paid parental leave, life and disability benefits, fertility discount program, employee wellness and recognition programs.

Our Commitment to Inclusion and Opportunity

US Fertility and its network partners believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve.