FINANCIAL COUNSELOR REP, PFS CUSTOMER SERVICE
About the role
Responsible for collection of charges on Inpatient & certain Outpatient accounts, self-pay, and patient liability portion of insurance accounts prior to patient's discharge, while maintaining a high level of public relations.
Affords assistance to patients/families in assessing eligibility for available funds through SGMC programs and outside resources when the patient meets appropriate criteria for assistance.
Responsible for obtaining Insurance information prior to discharge.
Responsibilities
- Collection of charges on Inpatient & certain Outpatient accounts, self-pay, and patient liability portion of insurance accounts prior to patient's discharge
- Maintain a high level of public relations
- Assists patient/family in assessing eligibility for available funds through SGMC programs and outside resources when the patient meets appropriate criteria for assistance
- Obtains Insurance information prior to discharge
Requirements
- Two year associate degree preferred
- Two years collection experience required, preferably in a medical setting
- Knowledge of the FDCPA highly desirable
- HFMA Certified Financial Counselor certification preferred
Qualifications
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Skills
Not specified
Benefits
Low Healthcare Insurance Premiums
401(k) with employer match
Paid Time Off (PTO)
Employee discounts
Company paid life insurance
Short-Term and Long-Term Disability
Cancer Insurance
Accident Insurance
Pet Insurance
Tuition Reimbursement
On-the-job training and skills development
Opportunities for growth and advancement
Employee Assistance Program
Pay
N/A
Schedule
Full Time, 8 HR Day Shift