Financial Counseling Specialist Senior - Transplant

About the role

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

Position: Financial Counseling Specialist Senior (Professional Staff - Project/Program Administration) at UAMS. Closing Date: 10/01/2026. Job Type: Regular. Institution: University of Arkansas for Medical Sciences. Sponsorship Available: No.

Pre-employment screening includes Annual TB Screening, Criminal Background Check, Sex Offender Registry, and may include criminal background, drug testing, and/or education verification. Physical demands: constant manipulation of items with fingers (including keyboarding); frequent sitting, standing, walking; occasional physical activity: N/A.

Responsibilities

• Performs thorough financial screening of eligible patient transplant referrals using tools developed by the Transplant Financial Coordinators.
• Researches, verifies, and documents patient insurance coverage and patient financial information.
• Meets with the potential solid organ transplant candidate, their families, and/or caregivers in an outpatient or inpatient setting to review the financial aspects of transplant.
• Insures authorizations and referrals required are obtained prior to services rendered.
• Serves as a resource for patients, family members and/or caregivers on financial matters and assists them with questions concerning insurance and other financial issues both before and after transplant.
• Works with patients and other transplant team members to address financial gaps and identify alternative funding options.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in Finance, Business or a related field plus three (3) years of experience in healthcare revenue cycle or revenue cycle related function
• OR High School Diploma/GED plus seven (7) years of experience in healthcare in a revenue cycle related function

Benefits

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy