Financial Coordinator - Hematology/ Oncology-28885

Responsibilities

• Calculates an estimated patient cost and out of pocket, responsibility, and answers questions regarding patients financial responsibility.
• Accurately documents stages and or issues surrounding the applications that are in process in Epic.
• Affirms financial assistance applications in compliance with the department Financial Assistance Program.
• Accurately makes payment arrangements with patients and supplies supportive documentation.
• Accurately documents all payment arrangements and issues appropriate letters of agreement.
• Accurately accepts and applies payments according to policy and procedures.
• Utilizes all resources available to obtain clinical information in a timely manner that is required to obtain authorization.
• Functions as a liaison for the Finance Department to obtain all required documents needed for billing transplant services as episodic cases or global cases.
• Creates and maintains various reports.
• Identifies benefit limitations and assist patient/responsible parties with financial arrangements for the patient portion of the bill.
• Obtains and disseminates contractual network details for both the facility and physician services.
• Performs financial counseling for self-pay population and assists them on programs offered by the medical center.
• Refers appropriate patient population to public aid consultant.

Requirements

• High school diploma/GED required.
• Basic knowledge of medical terminology.
• Possesses a basic understanding of insurance plans (benefits) and contracts (in/out network).
• Understands basic concepts as they pertain to registration and insurance.
• Proficiency with the Microsoft Office Suite.
• Excellent interpersonal skills with the ability to work effectively on an interdisciplinary team.
• Working knowledge of creating and maintaining spreadsheet-based reports is a requirement.

Qualifications

• Two years of relevant experience required.
• Previous experience in a medical healthcare environment as a Patient Access Coordinator, Biller/Collector, or Financial Counselor strongly preferred.
• Bilingual proficiency preferred.