Financial Coordinator

About the role

The Financial Coordinator will play a crucial role in Smile Doctors' mission to provide exceptional patient care while maintaining a supportive and dynamic work environment.

Responsibilities

• Communicate with patients regarding past due accounts using phone, email, and text messaging
• Work with clinic team members to ensure payments are collected
• Collect and process payments on past due accounts
• Work with patients to make payment arrangements as necessary
• Perform general office and administrative duties assisting with the patient process
• Process and document clinic forms accurately to ensure HIPAA and State law compliance
• Verify patient eligibility, submit insurance claims, and manage the process until claim is funded
• May reconcile cash balance and manage Account Receivables and Payables, including making bank deposits
• Adjust patient ledgers

Requirements

• High School diploma required
• Minimum of 1 (one) year experience in billing, collections, or insurance processing
• Basic knowledge of computer and standard office equipment
• Basic knowledge of mathematical principles
• Basic knowledge of current collection laws preferred
• Intermediate knowledge of MS Office Applications with proficiency in SharePoint & Excel

Qualifications

• Skilled in customer service
• Skilled in organization and time management
• Skilled in problem-solving techniques
• Ability to work in a fast-paced, agile, and delivery-focused culture

Skills

• Skilled in customer service
• Skilled in organization and time management
• Skilled in problem-solving techniques

Benefits

• Competitive salary
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Pay

Competitive salary based on experience and qualifications.

Schedule

Full-time position with flexible scheduling to accommodate the needs of the practice and the employee.