Financial Coordinator

About the Role

Incumbent is primarily responsible for financial safeguarding of all parking service funds. Assists parking managers and director, customers, vendors, and various departments daily with financial account information, providing reports from various software systems and parking funds. Ensures compliance with state accounting and auditing principles, including segregation of duties, meter coin collections, and PCI compliance.

Responsibilities

• Assists in the daily operation of the parking services division, including all types of permit sales, citation revenue, garage revenue, meter revenue, and tracking all expenses.
• Assists customers daily with financial account information in various software systems.
• Maintains accurate records of garage and surface lot leases, access cards, permits, meters, and reserved spaces for billing purposes.
• Reviews and runs detailed expense, revenue, and financial activity reports across multiple systems to ensure timely collections, payments, and invoicing.
• Processes all Parking Services payments for enforcement and garages with appropriate managerial approvals.
• Prepares and submits financial and equipment reports per Controller’s Office guidelines.
• Ensures all revenue types (cash, checks, credit cards, EFTs, ACHs) are accurately received, reconciled, and balanced in compliance with City accounting, auditing, and purchasing procedures.
• Troubleshoots financial discrepancies until resolved.
• Assesses processes in the parking services division to recommend revenue generation and expense reduction strategies for budgeting purposes.
• Troubleshoots and reports equipment malfunctions (pay stations, gate boxes, card access, roll gates, ticket machines, web payments, pay-by-phone, handhelds, meters/kiosks) and corrects issues where possible.
• Performs related duties as assigned.

Requirements

• Minimum high school diploma or equivalent knowledge, skills, and ability to perform essential duties.
• Accounting education or on-the-job experience preferred.
• Minimum of two years’ experience in parking operations and/or proficiency in parking software management systems.
• Ability to use computers and required software, including Microsoft Office Suite (emphasis on Word and Excel).

Work Environment

Mental, visual, and intense concentration required daily for settlements, balancing, deposits, invoice payments, budget reviews, financial data entry, and reporting analysis for the Director. Less than a quarter of duties are performed outdoors in all weather conditions; the remainder are indoors in an office environment.

Personal Work Relationships

Establish and maintain cooperative working relationships with customers, co-workers, City and other government officials, community groups, and the general public.