Financial Clearance Representative I/II

About the Role

We’re looking for a detail-oriented and collaborative professional to support the financial clearance process for patients. In this role, you’ll help ensure patients can move forward with care by working closely with insurance providers and internal teams. You’ll act as an important connection point between patients, insurance companies, and departments across the organization to help streamline approvals, reduce delays, and keep information accurate and up to date.

What You’ll Do

• Work with insurance providers to verify coverage and support financial clearance for patient care
• Help ensure required authorizations and approvals are completed in a timely manner
• Create and maintain accurate records related to financial clearance activities
• Serve as a point of contact between admissions, clinic staff, patient accounting, and physician billing teams
• Communicate clearly with both internal teams and external partners to resolve issues or delays
• Monitor and track financial clearance status to support smooth patient flow
• Help identify and address gaps or challenges in the process

Qualifications

• Financial Clearance Representative I: High School diploma or High School Equivalency diploma and the equivalent of one (1) year of full-time experience in pre-certifications and follow-up procedures or a related field; or High School diploma or High School Equivalency diploma and successful completion of a Patient Access Representative traineeship at Roswell Park Comprehensive Cancer Center (Roswell Park).
• Financial Clearance Representative II: High School diploma or High School Equivalency diploma and the equivalent of three (3) years of full-time experience in authorization and follow-up procedures or related field; or High School diploma or High School Equivalency diploma and the equivalent of two (2) years of full-time experience Financial Clearance and/or Patient Access within the Financial Clearance Department at Roswell Park Comprehensive Cancer Center.