Financial Clearance Program Operational Analyst

About the Role

UW Medicine Enterprise-Wide Revenue Cycle Operations supports all of UW Medicine Patient Access, Hospital Billing, Finance, and other related operations that use Epic software for patient scheduling, registration, and data collection for billing and account maintenance. UW Medicine includes UW Medical Center, Harborview Medical Center, Seattle Cancer Care Alliance, UW School of Medicine, and UW Physicians Network. This team is responsible for project development, system implementations, ongoing support, and maintenance of Patient Access applications, as well as the implementation of new services and tools to advance patient care, research, and teaching.

Responsibilities

• Lead Financial Clearance workflow development, optimization, and documentation.
• Analyze business processes and procedures to identify operational system enhancement opportunities, ensuring tools are maximized for business use.
• Proactively review and evaluate system updates, coordinating upgrade implementation, including analysis, system development, and operational workflow development using operations and IT input.
• Ensure systems and tools support Patient Access processes, resulting in high-quality data input to produce clean claims and reduce denials.
• Define and document customer requirements.
• Proactively monitor and maintain systems, promptly reporting issues to the Financial Clearance WQ Business Systems Analyst.
• Perform problem resolution and develop/maintain QA documentation.
• Identify error patterns and recommend training or revised workflows.
• Provide regular status reporting.

Requirements

• Bachelor’s Degree in Healthcare Administration, Business, or a related field (equivalent experience may substitute for the degree requirement).
• At least four to six (4-6) years of experience in Patient Access positions as a subject-matter expert or similar role demonstrating analysis and problem-solving skills.
• Working knowledge of Epic Prelude, Referrals/Auth-Cert, Grand Central, Cadence/Scheduling, hospital billing systems, and other hardware/software systems related to Patient Access.

About UW Medicine

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. Its mission is to improve public health by advancing medical knowledge, providing outstanding primary and specialty care, and preparing tomorrow’s physicians, scientists, and other health professionals. Nearly 29,000 employees collaborate across UW Medicine’s family of organizations, which includes Harborview Medical Center, UW Medical Center (Montlake and Northwest), Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Pay

Pay Range: $81,780.00 – $122,676.00 annual.

Schedule

• 100% FTE (Full-Time Equivalent).
• Weekdays (First Shift).
• Remote work arrangement.

Benefits

For information about benefits for this position, visit UW Staff Benefits.