Financial Center Manager I (Rockford)

Essential Functions/Responsibilities

• Model the way for peers and coworkers aligned with First Financial's Mission and Values.
• Maintain a banking center environment and commitment to exceptional client experience to foster client loyalty and relationship development.
• Ensure that banking center performance goals are met or exceeded, within their respective branch and supporting the overall goals of the District and Region.
• Foster an inclusive and team-oriented environment, leading communication efforts and team collaboration at every level.
• Develop and lead a team who is knowledgeable in bank products, processes, policies and procedures, and willing to help each other and other teams in the District.
• Create a team-oriented environment and will foster associate satisfaction through coaching, career development and support.
• Build and maintain strong community alliances and integrate into the communities they serve.
• Act as a mentor for onboarding new associates within their specified market.

Minimum Knowledge, Skills, and Abilities

• 1-2 years of experience in coaching and/or mentoring in a retail environment.
• 1-2 years of personal experience in sales and service with previous success in achieving sales and service goals in a retail environment.
• 1-2 years demonstrated prior success with achievement of performance goals.
• High school diploma or general education degree (GED) required.
• Associate’s or Bachelor’s degree and/or equivalent banking work experience preferred.
• 1-2 years related experience and/or training; or equivalent combination of education and experience.

Physical Requirements

• Occasionally lifts and carries up to 50 lbs.
• Frequently lifts and carries up to 10 lbs.
• Frequently sits, stands, walks and drives.

Compliance Statement

The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.