Financial Center Manager

About the role

The primary responsibilities as the leader of a financial center/s are to lead all aspects of financial center performance and to drive sales growth and service excellence while fostering a culture of success.

Responsibilities

• Drive Sales Performance
• Leverage Fulton’s sales process and the Customer Relationship Management (CRM) tool to align key activities and behaviors needed to achieve and exceed sales growth for both new and existing customers within the consumer and business segments.
• Establish employee performance expectations and development plans to identify areas for improvement and set clear, actionable goals.
• Cultivate meaningful relationships with customers, whether onboarding new clients or nurturing existing relationships, with a consistent approach to foster trust and loyalty.
• Handle complex customer inquiries with tact and efficiency.

Requirements

• Bachelor's Degree or the equivalent experience.
• Specialty Business or other applicable.
• 5 or more years Banking, Financial Services, or sales.
• 3 or more years leading sales, Operations, or Risk Management.

Qualifications

• Ability to motivate a sales team, set expectations and drive accountability.
• Small Business Banking acumen.
• Collaboration skills.
• Passion and enthusiasm to meet and exceed goals.

Skills

• Ability to motivate a sales team, set expectations and drive accountability (Required)
• Small Business Banking acumen (Required)
• Collaboration skills (Required)
• Passion and enthusiasm to meet and exceed goals (Required)

Benefits

This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates.

To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate’s knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location. The salary range for this position is $64,700.00 - $107,900.00 annually.

Additional Compensation Components: This job is eligible to participate in a short-term incentive compensation plan subject to individual and company performance. Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives.

Schedule

The position is full-time.

Pay

$64,700.00 - $107,900.00 annually.