Financial Center Manager

About the role

The primary responsibilities as the leader of a financial center/s are to lead all aspects of financial center performance and to drive sales growth and service excellence while fostering a culture of success. This role involves consistent coaching and mentoring of employees to help them realize their full potential.

Responsibilities

• Drive Sales Performance
• Leverage Fulton’s sales process and the Customer Relationship Management (CRM) tool to align key activities and behaviors needed to achieve and exceed sales growth for both new and existing customers within the consumer and business segments.
• Establish employee performance expectations and development plans to identify areas for improvement and set clear, actionable goals.
• Cultivate meaningful relationships with customers, whether onboarding new clients or nurturing existing relationships, with a consistent approach to foster trust and loyalty.
• Handle complex customer inquiries with tact and efficiency.

Requirements

• Bachelor's Degree or the equivalent experience.
• Specialty Business or other applicable.
• 5 or more years Banking, Financial Services, or sales.
• 3 or more years leading sales, Operations, or Risk Management.

Qualifications

• Ability to motivate a sales team, set expectations and drive accountability (Required)
• Small Business Banking acumen (Required)
• Collaboration skills (Required)
• Passion and enthusiasm to meet and exceed goals (Required)

Skills

• Ability to motivate a sales team, set expectations and drive accountability (Required)
• Small Business Banking acumen (Required)
• Collaboration skills (Required)
• Passion and enthusiasm to meet and exceed goals (Required)

Benefits

• Medical plans with prescription drug coverage
• Flexible spending account or health savings account depending on the medical plan chosen
• Dental and vision insurance
• Life insurance
• 401(k) program with employer match and Employee Stock Purchase Plan
• Paid time off programs including holiday pay and paid volunteer time
• Disability insurance coverage and maternity and parental leave
• Adoption assistance
• Educational assistance
• A robust wellness program with financial incentives

Pay

$64,700.00 - $107,900.00 annually

Schedule

Full-time