Financial Center Manager

Major Duties And Responsibilities

• Models and promotes First United’s values by demonstrating integrity, accountability, and high ethical standards.
• Creates a positive, professional environment where teamwork, collaboration, and service excellence thrive.
• Builds trust with employees and customers through consistent communication, follow-through, and relationship-building.
• Fosters and equips team to engage customers in meaningful Spend Life Wisely conversations, moving beyond transactions to trusted mentorship.
• Serves as the primary retail leader of the financial center, responsible for day-to-day leadership while aligning strategies with the Community Bank President.

Talent Management

• Manages the hiring, onboarding, training, and performance development of team members.
• Provides regular coaching, one-on-one meetings, and feedback to drive engagement and accountability.
• Balances high expectations with support and encouragement to promote both individual and team success.
• PARTNERS WITH THE COMMUNITY BANK PRESIDENT, HR, AND REGIONAL RETAIL MANAGER ON EMPLOYEE RELATIONS MATTERS, ENSURING FAIRNESS AND ADHERENCE TO POLICIES.

Operational Excellence & Compliance

• Ensures operational excellence by maintaining accountability for compliance, risk, and audit standards, while delegating daily task execution to team members.
• Proactively addresses operational issues and ensures sustainable long-term solutions.
• Maintains oversight of branch facilities, marketing materials, and overall customer experience standards.

Community Engagement

• Represents First United Bank in the community by participating in civic, service, and business organizations.
• Builds visibility and credibility through consistent involvement in events, activities, and partnerships.
• PARTNERS WITH SPEND LIFE WISE AMBASSADORS WITHIN THE COMMUNITY MARKET.