Financial Center Manager Associate-North Charleston/Summerville

About the role

The Financial Center Manager Associate (FCMA) program is a comprehensive, customized on-boarding and education experience. It includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management. The program prepares successful candidates for a Financial Center Manager role upon completion.

Responsibilities

• Complete the FCMA roadmap and all onboarding activities, including Consultative Selling Skills Certification.
• Deepen Consumer and Small Business customer relationships by delivering a memorable customer experience.
• Gain and maintain working knowledge of Fifth Third’s products, services, processes, and internal resources to guide and lead the team.
• Master the consultative sales process to proactively identify customer financial needs and recommend appropriate solutions.
• Develop an integrated book of business strategy ensuring all customers receive a Financial Needs Assessment (FNA) and are assigned to the best banker for ongoing support.
• Source, develop, coach, and lead a team that reinforces Fifth Third’s Core Values and business strategies.
• Cultivate a One Bank culture that proactively collaborates with business partners.
• Participate in community-benefit activities.
• Adhere to the Bancorp Code of Business Conduct and Ethics, modeling expected ethical behavior.
• Assist in providing employees with timely, candid, and constructive feedback; support employee development and career growth.
• Perform additional duties as assigned.

Requirements

• College degree or two (2) or more years of leadership experience in a sales environment.
• Ability to professionally represent Fifth Third Bank in verbal and written communication.
• Capability to analyze credit and financial information.
• Demonstrated ability to execute and coach sales activities.
• Exhibits business acumen and sound decision-making skills.
• S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) required at the time of employment.

Working Conditions

• Normal office environment.
• Extended viewing of computer screens.
• Periodic travel within the Bancorp footprint for meetings and/or training.

Benefits

Fifth Third offers comprehensive Total Rewards, including benefits and differentiated compensation to support physical, financial, emotional, and social well-being. Learn more at 53.com Careers.

Pay

The base salary for this position reflects the range of salary levels for all roles within this pay grade across the U.S. Individual salaries will vary based on factors such as role, relevant skillset, experience, education, and geographic location.

Location: Summerville, South Carolina 29486