Financial Center Manager Associate

General Function

The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred and Sales & Operations Management.

Essential Duties & Responsibilities

• Complete FCMA roadmap as intended and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification
• Become proficient at deepening Consumer and Small Business customer relationships by providing a memorable customer experience
• Gain knowledge, demonstrate and maintain a working knowledge of Fifth Third's products, services processes, and internal resources to stay informed, guide and lead the team
• Develop an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support
• Source, develop, coach and lead a team that reinforces our Core Values and business strategies
• Cultivate a One Bank culture that proactively collaborates with business partners
• Participate in activities that benefit the communities we serve
• Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee

Minimum Knowledge, Skills And Abilities Required

• College degree or two (2) or more years of leadership experience in a sales environment
• Ability to professionally represent Fifth Third Bank in verbal and written communication
• Capable of analyzing credit and financial information
• Successfully execute and coach sales activities
• Exhibits business acumen
• Demonstrated ability in making sound decisions

Supervisory Responsibilities

• Aid in providing employees timely, candid and constructive feedback
• Aid in the development of employees to their full potential and provides challenging opportunities that enhance employee career growth
• Recognize and reward employees for accomplishments

Working Conditions

• Normal office environment
• Periodic travel within the Bancorp footprint to attend meetings and/or training

Additional Information

• Location: Benton Harbor, Michigan 49022
• Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting
• Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third
• Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee
• Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status

Pay

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S.

Schedule

Normal office hours.