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Jobs · Finance · Texas

Financial Center Manager Associate - Forest Inwood

Fifth Third Bank · Dallas, TX · 1 mo ago
FinanceFull-time

General Function

The Financial Center Manager Associate (FCMA) will participate in a comprehensive, customized onboarding and education program, including rotations in Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management. After successful completion, the FCMA will be placed in a Financial Center.

Essential Duties & Responsibilities

  • Complete the FCMA roadmap and all onboarding activities from day one to program completion, including the Consultative Selling Skills Certification.
  • Deepen Consumer and Small Business customer relationships by providing a memorable customer experience.
  • Maintain working knowledge of Fifth Third’s products, services, processes, and internal resources to guide and lead the team.
  • Apply the consultative sales process to identify financial needs of current or prospective customers and recommend appropriate solutions.
  • Develop an integrated book‑of‑business strategy ensuring all customers receive a Financial Needs Assessment and are assigned to the best banker for ongoing support.
  • Source, develop, coach, and lead a team that reinforces Core Values and business strategies.
  • Cultivate a “One Bank” culture that proactively collaborates with business partners.
  • Participate in activities that benefit the communities we serve.
  • Follow the Bancorp Code of Business Conduct and Ethics and related policies, modeling expected ethical behavior.
  • Perform additional duties as assigned.

Supervisory Responsibilities

  • Provide employees with timely, candid, and constructive feedback; assist in their development and career growth; recognize and reward accomplishments.

Minimum Knowledge, Skills, and Abilities Required

  • College degree or two (2) or more years of leadership experience in a sales environment.
  • Ability to professionally represent Fifth Third Bank in verbal and written communication.
  • Capability to analyze credit and financial information.
  • Ability to successfully execute and coach sales activities.
  • Exhibits business acumen and sound decision‑making.
  • Requires S.A.F.E. Act registration at time of employment through the Nationwide Mortgage Licensing System (NMLS).

Working Conditions

Normal office environment with extended viewing of computer screens. Periodic travel within the Bancorp footprint to attend meetings and/or training.

Benefits

Fifth Third offers comprehensive Total Rewards, including differentiated compensation and extensive benefits programs that support physical, financial, emotional, and social well‑being for employees and their families. Details are available on the Fifth Third Careers page.

Location: Dallas, Texas 75244

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