Financial Center Leader

About the role

The Financial Center Leader (FCL) is responsible for all aspects of branch performance. Builds a high-performing team through the attraction, onboarding, coaching, and development of team members. Drives revenue through community involvement, business development activities, and customer loyalty through needs-based consultative interactions that help clients achieve financial well-being. Creates a differentiated client experience, making banking safe and easy in a multi-channel environment. Collaborates with a broad range of business line partners.

Responsibilities

• Builds a high-performing team through the attraction, onboarding, coaching, and development of team members.
• Drives revenue through community involvement, business development activities, and customer loyalty through needs-based consultative interactions.
• Creates a differentiated client experience, making banking safe and easy in a multi-channel environment.
• Collaborates with a broad range of business line partners.
• Participate in a comprehensive training program during the first nine weeks of employment.

Requirements

• This level of knowledge is normally acquired through completion of a Bachelors Degree in Business or a related field of study and 3-5 years of directly related experience in management/supervisory capacity or 5-7 years of equivalent combination of education and experience.
• Ability to motivate teammates through in-person and virtual coaching methods, while providing leadership and excellent team-building skills.
• Proven ability to coach, develop and delegate to achieve common goals.
• Strong interpersonal and collaboration skills including effective communication to build partnerships to achieve business outcomes.
• Effective support of teammate engagement and the client experience while driving results.
• Excellent research and problem-solving ability combined with leadership to foster an empowered culture.
• Advanced knowledge of consultative needs-based concepts for client engagement.
• Advanced knowledge and understanding of applicable consumer laws and government regulations.

Qualifications

• Completion of a Bachelors Degree in Business or a related field of study.
• 3-5 years of directly related experience in management/supervisory capacity or 5-7 years of equivalent combination of education and experience.

Skills

• Consultative needs-based concepts for client engagement.
• Consumer financial products and services (full technical knowledge of core branch banking products and working knowledge of non-core products such as: mortgage, investment, and business banking).
• Applicable consumer laws and government regulations.

Benefits

• Comprehensive training program during the first nine weeks of employment.
• Stable and financially strong organization with excellent training and development.
• Equal opportunity employer committed to diversity and inclusion.

Pay

Not available.

Schedule

Initial training schedule may differ from regular hours, and training may occur at a different location before permanent assignment to a branch.