Financial Aid Specialist

Overview / Job Summary

The Financial Aid Specialist is responsible for coordinating Financial Aid operations and providing quality customer service to students.

Responsibilities

• Provides counseling to students regarding financial aid opportunities, both federal and institutional, and the status of their individual file;
• Affixes assistance to students with the financial aid application and award process;
• Maintains current knowledge and understanding of all Title IV Federal Financial Aid programs and compliance regulations for those programs administered at the College;
• Maintains current knowledge and understanding of institutional scholarship opportunities and requirements;
• Uses professional judgment within provided guidelines to evaluate file status and authorize use of financial aid for payment of tuition and fees;
• Provides necessary updates and communication to both internal and external stakeholders regarding financial aid and scholarship processes and procedures;
• Responsible for accurate and timely processing of financial aid information submitted by students;
• Maintains knowledge of all College programs and resources; maintains academic records and information in the ERP system;
• Assumes all other responsibilities as assigned by supervisor.

Education

• Associates degree required; Bachelors Degree preferred.

What You Bring

• Experience in financial aid and scholarship counseling within the last two years, preferred.
• Ability to organize, prioritize and work effectively in a customer service intensive environment under pressure and subject to frequently changing priorities while maintaining confidentiality with all student information.
• Familiarity with Banner and Navigate preferred.
• Excellent interpersonal skills must be able to work with students and peers in a pleasant, professional, and efficient manner, maintaining effective working relationships.
• Must be punctual and timely in meeting all requirements of performance, including standards for attendance, work deadlines, and scheduled work breaks, where applicable.
• Ability to multi-task and work in a fast paced and ever-changing environment.

Hours per Week

40

Work Hours

9a-6p

Employment Term

Regular

Employment Type

Full Time

Salary and Benefits

\$23.01hr; Full package benefits available for this position. Check out our website for a preview of the basics. https://wsutech.edu/whyhere/

Required Education

• Associate Degree

Required Experience

• 2 years