Financial Aid Officer II - Herbert Wertheim College of Medicine

About FIU

Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.

Job Summary

The Herbert Wertheim College of Medicine is currently seeking a Financial Aid Officer II to join our team of professionals.

Duties

• Captures all activities pertaining to the Herbert Wertheim College of Medicine (HWCOM) Special Programs, including processing, awarding, and tracking of all financial aid packages.
• Acts as a change agent in all matters regarding the improvement and efficiency of projects. Prepares materials for special projects, including but not limited to, annual programs such as: Donor and Scholars events, Welcome Back, Interview Days, and Orientation.
• Maintains the Financial Assistance Office's schedules and calendars, and answers questions for visitors and enrolled students regarding office policies, procedures, and services. Creates and designs PowerPoint presentations, info-graphics, flyers, and other reports.
• Develops and implements procedures for HWCOM Special Programs to improve and streamline the financial aid process.
• Ensures confidentiality of student records in compliance with the Family Educational Rights and Privacy Act (FERPA).
• Attends and participates in professional workshops, meetings and training sessions to ensure adequate professional development as it pertains to current financial aid rules and regulations.
• Provides customer service to prospective and current students via emails, phone calls, and in-person. Advises current and prospective students on application procedures, eligibility criteria, program requirements, and other financial aid concerns. Counsels students on financial aid processing, awarding, scholarships, and debt management.
• Maintains the Bursar functions for HWCOM Special Programs including student payments, balances due, and student refunds statuses.
• Tracks participation, reports and prepares student materials for the HWCOM's Office of Financial Assistance Debt Management programs and other financial aid presentations. Conducts presentations for current and prospective students.
• Serves as the coordinator for the HWCOM Scholarship Stewardship program.
• Prepares and complies reports for the HWCOM's Office of Financial Assistance which include, but are not limited to Scholarship Committee meetings, Debt Management programs, and OSA curriculum.
• Manages ImageNow processing, CanvasMED integration, electronic forms, and website updates for the HWCOM Special Programs.
• Researches and analyzes complex financial aid problems and recommends and implements appropriate solutions.

Minimum Qualifications

• Bachelor's degree and two (2) years of financial aid or related experience or a Master's degree and one (1) year of financial aid or related experience.

Desired Qualifications

• Experience working in Higher Education.

Job Category

Administrative

Advertised Salary

N/A

Work Schedule

Begin time: 8:30 AM
End time: 5:00 PM

Pre-Employment Requirements

• Expanded Background Check

How To Apply

• Prospective Employee: Apply Here
• Current Employee: Apply Here

Disclosures

• Clery Notice
• Pay Transparency
• Notice of Non-Discrimination