Financial Aid Counselor - Warner Pacific University (closes 10/1/26)

About the role

The Financial Aid Counselor provides a variety of professional and administrative duties in support of the day to day operations of Financial Aid in compliance with all policies related to internal and external financial aid requirements. Warner Pacific is a Christ-centered, urban, diverse, minority-serving, Hispanic-serving, liberal arts University dedicated to providing students with an education that prepares them to engage actively in a constantly changing world. Our hiring practices reflect our missional commitment to being a Christ-centered institution.

Responsibilities

• Exercise discretion and independent judgment through interpretation, implementation, and research of federal and institutional policies and regulations in response to customer needs and departmental practices
• Provide one-on-one financial counseling and eligibility information to students and/or parents according to individual need
• Review documents, perform need analysis, make determinations, and award financial aid packages to eligible students implementing established guidelines and procedures
• Verify student FAFSA information; prepare individual student aid reports for packaging, analyzing information reported for consistency
• Present at prospective and new student events and by request from staff, faculty, and students
• Counsel students on issues related to borrowing including aggregate limit issues, maximum time frame processes and graduation exit requirements
• Work collaboratively with individuals from various departments
• Assist in the management of outstanding account balances and student account payment plans
• Assist with the Loan Entrance and Exit Counseling processes, providing regulatory advice as it pertains to Direct Lending
• Serve as a resource for students seeking outside scholarship opportunities
• Respond in a timely fashion to correspondence related to student financial aid including eligibility information, verification information, and other questions
• Be up to date on prevailing State and Federal regulations and WPU policies and procedures