Financial Aid Counselor

About the role

The Financial Aid Office, within the Division of Enrollment Management, manages grants, loans and scholarships for undergraduate, graduate and professional students across four colleges on the UNT Health campus. Our goal is to provide students with financial assistance and advice to assist them in managing the costs associated with their educational pursuits.

Responsibilities

• Evaluates and analyzes financial information submitted by applicants to determine eligibility for financial assistance and determines type and amount of aid to be awarded in accordance with established federal and university standards and guidelines.
• Coordinates and administers assigned financial aid programs such as the federal work study program, Pell/SEOG, and state grants.
• Processes student financial aid requests from application through disbursement, including determining eligibility for various federal, state, and institutional financial aid programs, awarding and counseling students, and importing, reviewing and processing adjustments associated with ISIRs, verification and comment codes.
• Processes scholarships including dissemination of information related to internal and external scholarship opportunities, distribution and collection of applications, updating General Scholarship Application, collaboration with donors and other institutional partners, and organizing institutional scholarship committee meetings.
• Certifies work study applications, reconciles payroll reports and monitors federal/state work study funds, reviews and corrects student files as needed to stay within regulations.
• Provides courteous, accurate and timely information to requests or inquiries made via email, phone and/or mail, and professionally conveys information to students and parents regarding completion of FAFSA, loan entrance and exit counseling, program eligibility, benefits and drawbacks associated with various financial aid programs, and new or updated regulations pertaining to student financial assistance.
• Processes student loans including importing and exporting federal loan files through EDconnect; processing private/alternation loan applications and certifying loans and changes through ELM; correcting loan processing errors; and managing the application and awarding process of institutional loans.
• Coordinates and gives financial aid presentations to students, staff and community groups as requested.
• Completes special requests or other duties as assigned.

Requirements

• Bachelor's degree and two (2) years of related experience; or any equivalent combination of education and experience.

Qualifications

• Familiarity with federal and state regulations.
• Excellent verbal and written communication skills.

Preferred Qualifications

• Thorough working knowledge of federal and state financial aid regulations, policies, and procedures.
• Ability to multitask, prioritize, and meet deadlines.
• Experience with undergraduate, graduate and professional programs, scholarship selection processes and/or Title VII aid.
• Knowledge and understanding of PeopleSoft as it relates to student financial aid.
• Ability to access all federal and state financial aid websites (NSLDS, COD, etc.).

Physical Requirements

• Communicating with others to exchange information.
• Sedentary work that primarily involves sitting/standing.
• Repeating motions that may include the wrists, hands and/or fingers.

Work Schedule

Monday – Friday, 8:00am-5:00pm, with occasional evenings or weekends as required for divisional events.