Financial Aid Counselor

About the role

The Office of Student Financial Aid (OSFA) seeks a Financial Aid Counselor in our Student Support unit, who under general supervision, will work independently to perform financial aid counseling and other administrative processes to support students and staff on financial aid.

Responsibilities

• Providing consistent and high-quality customer service to students and families on the Free Application for Federal Student Aid (FAFSA) and their financial aid options at the University of Maryland.
• Supporting the administration of the FAFSA and financial aid programs, which includes but are not limited to, conducting financial need analysis, aid offers, reconsideration of aid, review of the cost of attendance, verification, loan processing, review of Satisfactory Progress Policy and Return to Title IV (R2T4).
• Using financial aid systems, websites and data reports for financial aid processing.
• Collaborating with OSFA, Enrollment Management (EM) and other campus partners on financial aid and OSFA projects/services.
• Representing OSFA on financial aid matters for OSFA/EM outreach events for campus and community partners as needed.

Requirements

• Education: Bachelor’s degree from an accredited college or university.
• Experience: Two (2) years of professional financial aid, finance advising, or finance counseling related experience.
• Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.

Qualifications

• Knowledge of financial aid policies and procedures.
• Knowledge of federal, state, and other applicable related laws, rules, regulations, and ordinances.
• Knowledge of Title IV regulations, policies and procedures.
• Knowledge of Microsoft Office products.
• Ability to lift and carry small parcels, packages and other items.
• Ability to walk/travel short distances to deliver and pick up materials.

Skills

• Oral and written communication skills.
• Attention to detail when reviewing and entering data.
• Multitasking and prioritizing assignments.
• Interpretation and application of policies, procedures, regulations, and laws.
• Ability to assist in multiple areas throughout the office.
• Organizing and prioritizing multiple tasks.
• Ability to work in and promote a team environment.
• Interpreting and communicating information based on knowledge of institutional policies, procedures, and departmental considerations.

Preferences

• Candidate possesses strong counseling skills and experience.
• Knowledge of an automated data processing system and one year experience in customer services with experience in a financial aid office preferred.
• Experience with administering Maryland state financial aid programs.

Additional Job Details

• Licenses/Certifications: N/A
• Physical Demands: Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to lift and carry small parcels, packages and other items, and ability to walk/travel short distances to deliver and pick up materials.
• Minimum Qualifications: Bachelor’s degree from an accredited college or university; two (2) years of professional financial aid, finance advising, or finance counseling related experience; additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.

Best Consideration Date

September 28, 2026

Posting Close Date

September 28, 2026

Open Until Filled

No

Department

SVPAAP-EM-Financial Aid Services

Worker Sub-Type

Staff

Regular Salary Range

$55,000.00 - $66,000.00

Benefits Summary

For more information on Regular Exempt benefits, select this link.

Background Checks

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.

Financial Disclosure

Information on Financial Disclosure, please visit Maryland's State Ethics Commission website.

EEO Statement

The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment.

Title IX Non-Discrimination Notice

ResourcesLearn how military skills translate to civilian opportunities with O*Net Online