Financial Aid Counselor

About the College

CSUN's Tseng College provides advanced professional education to undergraduate, graduate, international, and midcareer students. With more than $34 million in revenue, the College is a leading provider of professional degrees, certificates, and custom-designed programs. Known for its premier support services, the College employs an administrative staff of more than 65 full-time employees and over 25 part-time student administrative support assistants. The College is nationally recognized for providing programs with formats, delivery modes, and locations that address the needs and constraints facing working professionals and their organizations. It works closely with businesses, communities, agencies, and international partners to design and deliver programs that meet unique organizational needs and goals.

Learn more about Tseng College.

Responsibilities

• Evaluate and package financial aid for assigned graduate/undergraduate programs.
• Provide information and guidance to ensure financial aid is coordinated appropriately and timely to best serve students and help meet program goals.
• Ensure compliance with federal regulations, state law, CSU Executive Orders, and institutional policies.
• Communicate with campus offices and departments, and participate in campus and community outreach activities.
• Perform other duties as assigned.

Requirements

• Equivalent to graduation from a four-year college or university in a job-related field.
• Two years of professional experience in one of the student services program areas or in a related field. A Master's degree in a job-related field may substitute for one year of the required experience.
• Additional specialized and relevant experience may substitute for the required education on a year-for-year basis.
• Experience working with part-time students in non-standard term programs is preferred.

Skills

• Working knowledge of financial aid regulations, practices, and options; federal and state regulations preferred.
• Ability to interpret and apply program rules and regulations, use initiative in planning work, and implement long-range program improvements.
• Strong computer skills, including experience with large database systems (preferably in higher education, such as Oracle or PeopleSoft) and Microsoft Office suite or equivalent.
• Excellent oral and written communication skills, including the ability to compose and edit complex correspondence and reports.
• Strong interviewing skills, good judgment, and thorough knowledge of federal, state, Chancellor’s Office, and institutional policies.
• Knowledge of CSUN policies, alternative funding sources, NCAA financial aid restrictions, and quality assurance policies.
• Understanding of financial aid application forms, supporting documents, deadlines, tax forms, citizenship/DHS documents, and special requirements for part-time students in non-standard term formats.
• Knowledge of needs analysis, eligibility criteria for funding sources, "satisfactory academic progress" regulations, FERPA, and financial aid/billing systems technology.
• Ability to advise students individually and in groups, recognize multicultural value systems, and establish cooperative working relationships with faculty, administrators, and external agencies.
• Ability to rapidly acquire knowledge of campus operations, functions, and programs.

Benefits

• Medical, dental, and vision coverage
• Retirement and savings plans
• Tuition waiver

Pay

The anticipated hiring range is $5,083–$5,429 per month, dependent upon qualifications and experience. The salary range for this classification is $5,083–$7,228 per month.

Schedule

• Full-time; 40 hours per week
• Monday through Friday; may include evenings and weekends
• Regular position with a one-year probationary period
• Currently hybrid (3 days in office, 2 days remote); subject to change based on student or operational needs

This position is designated as sensitive by the CSU and requires a background check (including a criminal records check). Applicants must be authorized to work in the United States and comply with CSU employment policies, including disclosure of any final administrative or judicial decisions regarding sexual harassment within the last 7 years.