Financial Aid Counselor

About the role

Responsible for guiding students and families through the financial aid process, administering state and military educational assistance programs, and ensuring the accurate processing and delivery of financial aid.

Responsibilities

• Provide financial aid counseling and customer service to students and families regarding federal, state, institutional, and military educational benefit programs.
• Administer state grants, scholarships, and military educational benefits, including eligibility determination, certification, compliance monitoring, and issue resolution.
• Counsel students on financial aid eligibility, application requirements, award offers, financing options, and financial responsibilities.
• Process and maintain student financial aid records to ensure accurate awarding, disbursement, and reconciliation of aid funds.
• Perform financial aid operations, including verification, eligibility review, record maintenance, and data integrity functions.
• Maintain compliance with federal, state, military, and institutional financial aid regulations through required processing, reporting, and training activities.
• Collaborate with campus partners, state agencies, and military benefit administrators to support student aid programs and resolve funding issues.
• Support financial aid outreach, presentations, and educational initiatives that promote available funding opportunities and financial stewardship.

Requirements

• Knowledge of Federal Aid process preferred
• Attention to detail
• Excellent analytical skills
• Understand computer operating systems and desktop applications
• Professional in appearance and presentation
• Effective in oral and written communication
• Bachelor's degree
• 1-2 years of related experience
• Experience with PowerFAIDS and/or Ellucian

Qualifications

• Must be a born-again Christian who has a personal relationship with Jesus Christ.
• Must agree with and affirm the Bob Jones University creed, mission, and core biblical doctrines regarding areas such as the Bible, the triune God, man and salvation, etc.
• Must maintain a conservative lifestyle and support Bob Jones University’s positions on issues such as beverage alcohol and addictive substances, creation, marriage and human sexuality and the sanctity of life, etc.
• Must be an active member of a local Bible-believing church which holds orthodox theology.
• Must be committed to providing students an excellent, world-class education from a biblical worldview.