Financial Aid Assistant Director (SSP IV)

About the role

Reporting to the Director of Financial Aid, this position is a member of the Financial Aid and Scholarships leadership team and provides leadwork oversight of the office's processing functions. The incumbent oversees the teams responsible for the accurate, timely, and compliant completion of behind-the-scenes, high-volume financial aid processes, and works closely with the team that oversees financial aid system functionality. The role connects regulatory requirements, business operations, and technology by translating federal, state, CSU, and campus requirements into effective system configuration, processing schedules, quality‑control practices, and staff procedures alongside the director and other leadership team members. The incumbent ensures that financial aid data and processes support accurate awarding and disbursement, effective reconciliation and reporting, and a reliable student experience. This role requires advanced knowledge of financial aid administration, systems and analytical competencies, sound judgment, and the ability to lead multiple operational priorities in a complex and highly regulated environment.

Qualifications

• Education: Equivalent to graduation from an accredited four‑year college or university in public administration, business administration, information systems, education, or a related field.
• Experience: At least four years of progressively responsible experience in financial aid administration, including substantial responsibility for financial aid processing, systems operations, compliance, or a closely related functional area. Additional qualifying professional experience may be considered in accordance with applicable CSU policy.

Preferred Qualifications

• Master’s degree in a related field.
• Two or more years of supervisory or formal lead experience.
• Experience with PeopleSoft.
• Experience working within the California State University system or comparable public higher education environment.

Pay

The anticipated salary hiring range is up to $6,320–$6,600 per month, commensurate with qualifications and experience. The salary range for this classification is $6,320 to $9,014 per month.

Benefits

• Medical, dental, and vision plans
• Membership in the California Public Employees Retirement System (CalPERS)
• Sick and vacation time
• 15 paid holidays per year
• Fee waiver education program

Schedule

This is a full‑time, probationary, exempt position.