Financial Aid Advisor

Position Overview

The Community Solution Education System is seeking a Financial Aid Advisor for the Financial Aid department. The Financial Aid Advisor advises and assists students with all aspects of financing their education, including establishing financial aid eligibility, clarifying policies, and providing accurate information on all financing options.

Responsibilities

• Advise incoming and current students on financial aid resources, eligibility, and options
• Collect and review documentation required to verify financial aid eligibility
• Packaging and revising financial aid awards for new and continuing students
• Tracking, processing, and maintaining financial aid documents in the student information system
• Preparing and distributing financial aid award letters
• Serving as a primary point of contact for students with financial aid questions
• Presenting financial aid information at student events, workshops, and financial literacy sessions
• Supporting financial aid-related campus events during peak periods
• Staying current on financial aid regulations by attending trainings and workshops
• Collaborating with the Financial Aid Director and staff
• Providing exceptional customer service and timely responses to student inquiries
• Performing other duties as assigned

Requirements

• Knowledge of Title IV regulations, Direct Loan programs, and financial aid compliance
• Familiarity with CampusVue or similar student information systems
• Strong communication, customer service, and problem-solving skills
• High accuracy, attention to detail, and ability to meet deadlines
• Ability to work independently with minimal supervision
• Proficiency with standard office software and web-based platforms
• Ability to work effectively with diverse student populations

Qualifications

• Minimum High School Diploma
• Bachelor’s degree preferred, but not required
• 1–2 years of experience in financial aid or a related student services area
• 1- 2 years of experience with student information systems, CRM tools, or financial aid software preferred

Benefits

To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, and tuition reimbursement, click the link below. Click here.

Equal Opportunity Employer

The Community Solution is an Equal Opportunity Employer.