Financial Aid Advisor

About the role

As a Financial Aid Advisor, you’ll guide students and families through one of the most important decisions of their educational journey with clarity, care, and confidence. This role is ideal for someone who thrives at the intersection of service, compliance, and student advocacy, and who wants their work to directly impact lives and future healthcare professionals.

Responsibilities

• Guide students through the financial aid process, from FAFSA completion to award packaging
• Review and analyze financial aid applications to determine eligibility for federal, state, and institutional aid
• Award and adjust aid packages in compliance with all applicable regulations and policies
• Counsel students and families through individual appointments, workshops, phone calls, email, and virtual tools
• Manage verification files, resolve discrepancies, and submit required corrections
• Evaluate special and unusual circumstances with sound judgment and empathy
• Collaborate across departments to support enrollment, retention, and student satisfaction
• Present at orientations, information sessions, and student forums
• Support exit counseling for students who withdraw or graduate
• Contribute to team initiatives, continuous improvement efforts, and university events

Requirements

• 2–3 years of experience working directly with students and families in Financial Aid
• Working knowledge of Title IV financial aid regulations
• Bachelor’s degree preferred, but not required

Skills

• Strong analytical and problem-solving abilities
• Clear, compassionate communication—written and verbal
• Comfort working with data, calculations, and compliance requirements
• Ability to exercise sound judgment in nuanced or sensitive situations
• A service-oriented mindset with a genuine desire to help others succeed
• Collaborative, accountable, and adaptable in a fast-paced environment

Benefits

• Generous self-directed PTO policy that supports balance and flexibility
• Paid holidays and a 401(k) with employer match
• Comprehensive medical, dental, and vision insurance
• Fully paid short-term and long-term disability coverage
• Professional development opportunities and world-class continuing education assistance
• Supportive, collaborative team environment where your voice is valued

Schedule

Flexibility with on-campus or remote work options for highly qualified candidates.

Why Joyce University

At Joyce University, our culture is built on integrity, service, learning, and connection. We invest in our people because we know empowered employees create empowered students.

• Mission-driven work that directly supports student success
• Supportive, collaborative team environment
• Opportunities for professional growth and continuous learning
• A university culture that values people, purpose, and progress

Here, your expertise matters. Your voice is heard. And your work helps shape the future of healthcare education.