Financial Aid Advisor

Principal Duties And Responsibilities

• Provide continuous financial aid assistance and counseling services on a daily basis to students, parents, university staff and others regarding financial aid policy and processes through email, telephone, in person, presentations, and social media.
• Review financial aid applications, determine eligibility, and award aid.
• Administer Federal, State, and institutional financial aid programs.
• Review and interpret regulations in reference to financial aid awarding requirements, to ensure continued eligibility.
• Prepare and assist in the preparation of various reports.
• Visit secondary schools, community colleges, and community groups to promote and explain the University's financial aid program.
• Represent the Office of Financial Aid to one or more University departments and offices.
• Adhere to any and all NCAA, Mid-American Conference and Eastern Michigan University policies, rules, regulations, and operational procedures.

Minimum Qualifications

• A Bachelor's degree is required.
• Knowledge of Microsoft Office Suite is required.
• Ability to demonstrate critical thinking skills and use professional judgment in order to determine financial aid eligibility and award financial aid, is required.
• Ability to communicate effectively both orally and in writing is required.
• Ability to work evenings and weekends during certain times of the year is required.
• One year of direct financial aid office experience is required.

Preferred Qualifications

• Knowledge of Access, Crystal Reports and SCT Banner is strongly preferred.
• Knowledge of the University's Red Flags Rule and Identify Theft Prevention Policy and Procedure.