Financial Advisory - Client Relationship Associate
Kestra Financial · Lincolnshire, IL · 2 mo ago
FinanceFull-time
What You’ll Do
- Fills out all the necessary forms for new client onboarding
- Interfaces with the custodian to open new accounts, updates account information
- Completes necessary paperwork to maintain client accounts, complete service requests
- Receives and follows up on client information and process requests, outstanding transactions (e.g. wire transfers, asset movements, checks)
- Works with Lead Advisors/Managing Directors to discuss, review and finalize financial planning assumptions and design decisions
- Works with clients, under the supervision of Lead Advisors/Managing Directors, to obtain information and prepare risk profiles and investment policy statements
- Covers the transfer of client assets to the firm during new client onboarding, working closely with the Operations Group
- Develops asset allocation strategies directed by the Investment Committee and the Lead Advisor/Managing Director working with the client
- Rebalances portfolios as directed by the Investment Committee and the Lead Advisor/Managing Director working with the client
- Executes trades under the supervision of Portfolio Manager
- Assembles performance reports through Portfolio Management system
- Maintains information in the client relationship management system (CRM) and Portfolio Management system
- Maintains up-to-date client files, including copies of all signed applications and forms, according to firm's Compliance requirements
- Shows clients how to access their accounts on custodian site online and firm’s client portal
- Ensures cost basis information is updated in custodian site
- Answers basic questions for clients (a license may be required for some)
- Fills out necessary forms or coordinates with client regarding alternative investments
- Participates in all client meetings and adds value to meetings by delivering presentations, facilitating discussions, and preparing information
- A client-first mindset with a passion for delivering exceptional service and building trusted, long-term client relationships
- A strong understanding of investment operations and account administration, including onboarding, asset transfers, and service requests
- The ability to manage multiple priorities with precision, ensuring accuracy, follow-through, and compliance across all client activities
- Experience working with custodians, CRM systems, and portfolio management platforms, or the aptitude to learn systems quickly
- An analytical skills to prepare financial materials, assist with financial planning assumptions, and support portfolio construction decisions
- Exposure to or strong interest in financial planning, asset allocation, and portfolio management
- A detail-oriented approach to documentation, recordkeeping, and regulatory compliance
- A clear and professional communication skills, with the confidence to interact with clients and internal partners
- A collaborative mindset with the ability to partner closely with Advisors, Operations, and Investment Committee members
- The comfort participating in client meetings by preparing materials, contributing insights, and supporting presentations
- A high level of ownership and accountability—you follow tasks through to completion and proactively resolve issues
- A commitment to professional growth, including a willingness and ability to obtain the Series 65 license within 120 days of hire
- A desire to grow into a Junior Investment Advisor role, with curiosity, coachability, and a long-term interest in advisory excellence