Finance Systems Administrator

About the role

We're looking for a Finance Systems Administrator to join our IT & Security organization as the dedicated technical owner of our NetSuite environment. Reporting to the Senior Manager of IT & Security, you'll be the go-to person for everything NetSuite — from day-to-day administration and customization to building and maintaining integrations with the broader systems Relay runs on. Finance and Accounting are your primary internal customers, but this is squarely an IT role: you're the technical expert who supports Finance, not a member of the Finance team.

Responsibilities

• Administer and own the NetSuite environment end-to-end — including configuration, role-based access control, licensing, release management, and ongoing system health
• Design, build, and maintain integrations between NetSuite and internal and external systems using REST and SOAP (SuiteTalk) APIs and enterprise automation platforms including Zapier Enterprise
• Develop and deploy SuiteScript 2.x customizations, SuiteFlow workflows, custom records, and SuiteApps to meet evolving business requirements
• Partner with Finance and Accounting to proactively identify manual processes, workflow inefficiencies, and integration gaps — and drive automation improvements across the tools they rely on
• Serve as the primary technical liaison between Finance/Accounting and IT, providing escalation-level support and owning root cause analysis and resolution
• Build and maintain SuiteAnalytics reports, dashboards, and KPIs that enable Finance self-service and support data-driven decision making
• Maintain system documentation, including architecture diagrams, integration maps, runbooks, and end-user guides
• Contribute to broader IT automation initiatives across the organization as cycles allow

Required Qualifications

• 2+ years of hands-on NetSuite administration, development, or platform ownership experience in a corporate environment
• Strong proficiency in SuiteScript 2.x (client/server scripts, map/reduce, RESTlets) and SuiteFlow workflow automation
• Demonstrated experience building and maintaining API-based integrations — REST, SOAP/SuiteTalk, and webhooks — between NetSuite and external systems
• Hands-on experience with at least one enterprise automation or iPaaS platform — Zapier Enterprise, Celigo, Boomi, Workato, or similar
• Working knowledge of NetSuite's data model across core modules, including GL, AP/AR, Fixed Assets, and Procurement
• Comfortable working independently and making platform-level decisions without day-to-day oversight
• Strong communication skills — equally effective reviewing a SuiteScript error log and presenting a recommendation to Finance leadership

Preferred Qualifications

• NetSuite Administrator or SuiteFoundation certification
• Familiarity with AI-assisted ERP features and experience evaluating or deploying them in a production environment
• Experience in a high-growth SaaS or technology company
• Familiarity with adjacent IT platforms such as Okta, HubSpot, or Box, and how they intersect with ERP and Finance workflows
• Broad familiarity with the Finance application ecosystem beyond ERP — expense management, FP&A tools, procurement, and financial reporting