Finance Revenue Operations Analyst
LABUR · Boston, MA · 3 wk ago
Management$35–$40/hrContract
Our client is seeking a Finance Revenue Operations Analyst to support critical order management, billing, and revenue operations functions within a fast-paced SaaS environment. This role serves as a key liaison between Sales, Finance, and Service Delivery teams, helping ensure customer orders are accurately processed from contract review through invoicing and revenue recognition.
Responsibilities
- Review customer order documentation to ensure completeness, accuracy, and compliance with internal requirements.
- Validate orders and supporting documentation prior to processing, identifying discrepancies and mitigating issues that may impact billing or revenue recognition.
- Partner with cross-functional teams to resolve order-related issues and facilitate timely order acceptance and processing.
- Review and approve orders within Salesforce in accordance with established Finance policies, procedures, and service-level expectations.
- Manage order entry, updates, and maintenance activities across Salesforce, NetSuite, and other business systems.
- Support the end-to-end quote-to-cash process, including order management, invoicing, and revenue-related workflows.
- Maintain high levels of data accuracy and integrity across financial and operational systems.
- Assist with process improvement initiatives aimed at increasing operational efficiency, reducing order cycle times, and improving customer experience.
- Support reporting, audits, and ad hoc analysis related to revenue operations, billing, and order management activities.
Requirements
- 1-3+ years of experience in Revenue Operations, Finance Operations, Order Management, Sales Operations, Billing Operations, or a related discipline.
- Experience working in a SaaS, subscription-based, or technology environment preferred.
- Hands-on experience with Salesforce is required.
- Experience with NetSuite, Zuora Billing, or similar ERP/billing platforms is highly desirable.
- Understanding of quote-to-cash (Q2C), order-to-cash (O2C), billing, and revenue operations processes.
- Exposure to revenue recognition concepts and SaaS subscription billing models is a plus.
- Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Excellent verbal and written communication skills, with the ability to collaborate effectively across cross-functional teams.
- Proficiency with Microsoft Excel and reporting tools preferred.
- Self-starter with a continuous improvement mindset and a focus on operational excellence.
Pay
$35.00–$40.00/hour, dependent on fit and experience.