Finance Operations Analyst I

About the role

Point32Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point32Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We've had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it's at the core of who we are. We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work.

Job Summary

The Finance Operations Analyst is responsible for executing multiple complex operational processes. The Analyst participates in key Finance Operations initiatives, including operational improvements, new product development and implementation, new vendor partnership implementations, and technological advancements. This is a cross-functional role that interacts with internal and external business partners, requiring strong communication skills.

Key Responsibilities/Duties

• Perform operational activities associated with claims-related disbursements processes, weekly and monthly claims payment release, voids, invoice payments, and other financial disbursements
• Develop and maintain collaborative working relationships with internal business partners
• Aid with corporate projects and departmental initiatives to ensure successful implementation and integration of all business processes and assist with other department projects as needed
• Update and maintain policies, procedures, and workflows
• Provide superior customer service to internal and external customers, stakeholders, and auditors
• Other projects and duties as assigned

Qualifications

• Bachelor's degree in accounting or business administration required
• Experience (minimum Years Required): 1 - 3 years of analytical work or banking experience which demonstrates the abilities to perform in the position
• Accounting, finance, or banking experience is preferred, managed health care operations experience is a plus
• Proven ability to operate in a fast-paced environment and have the flexibility to adapt to changing processes and timelines
• Ability to work independently in a highly organized and self-motivating manner
• Must be able to interpret complex business situations and understand the Financial Operations implication, and to work with multiple systems
• Must possess excellent critical thinking and problem-solving skills and demonstrated experience with analytical work
• Technical proficiency in Excel is required
• Technical proficiency in database applications and Cognos reporting is preferred
• Professional attitude with good communication skills as this position frequently interacts with internal and external customers
• This position must be able to work collaboratively with team members and interdepartmental coworkers. This position frequently interacts with external customers
• Excellent verbal and written communication skills are required

Salary Range

$54,712.80 - $82,069.20