Finance Operations Analyst

About the role

We’re seeking a proactive, detail-oriented Financial Operations Analyst to join our Commercial Billing team. This strategic role sits at the intersection of finance, operations, and customer partnership, driving revenue integrity, billing accuracy, and long-term customer health.

Responsibilities

• Monitor AR aging daily, identify trends and risks, and perform root-cause analysis on delinquencies
• Execute the full billing lifecycle from intake to delivery, ensuring accuracy, compliance, and SOP alignment
• For complex or custom requests, coordinate cross-functionally with Legal, Tax, Sales Ops, and Accounting to define requirements and ensure proper accounting treatment
• Proactively engage with repeat B2B customers to resolve payment issues, manage payment plans, negotiate balanced terms, validate communications, and collaborate with Legal on advanced cases such as arbitration
• Identify opportunities to improve efficiency, reduce risk, and scale operations through automation initiatives
• Propose and coordinate automation efforts using SQL, Power BI, workflow tools, system enhancements, or AI
• Maintain and monitor dashboards tracking key metrics such as AR aging, cash application accuracy, and work ticket cycle time, and any other areas assigned

Requirements

• Have 3–5 years of experience in finance, operations, or billing with a track record of solving complex or ambiguous problems and have evidence of exceptional ability
• Are fluent in Excel and comfortable using SQL alongside internal financial systems
• Think like a problem-solver
• Are driven by ownership, accuracy, continuous improvement, and a hunger to increase scope and capacity
• Can lead cross-team conversations even without formal authority
• Believe financial operations is about building trust, controlling risk, enabling partnership, and executing with completeness and accuracy
• Thrive in a fast-paced, high-impact environment where innovation, creativity, and big-picture thinking are required

Benefits

• Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
• Medical plans > plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program