Film Room Digital Imaging Specialist

About the role

This position is accountable for full responsibility of daily image records maintenance for all of Renown Health System. Other responsibilities include:

• Connecting MDs/RNs/Technologists with Radiologists regarding imaging studies
• Upload imaging studies to/from ancillary facilities to expedite patient care(via VPN, Lifeimage, Powershare, etc)
• Monitor study progress through Synape (PACS) to ensure timeliness and accuracy
• Initiate call-in process for On-call teams, Patient and Physician communication of imaging information within the HIPPA guidelines
• Provides coverage for Release of Information functions, including written and verbal requests for health information.

Responsibilities

• Using EPIC and PACS systems to locate electronic health information
• Entering all releases into the electronic Release of Information module
• Answering telephone calls related to patient imaging studies
• Modifying patient demographics, merging patients and making major changes to patient data in PACS, Epic and DICOM
• Developing and ensuring appropriate internal and external customer communication and support
• Processing information requests from various sources including patient and continuum of care requests
• Ensuring the correct releases are obtained to comply with all federal and state regulations related to releasing medical information
• Responding to simultaneous requests from multiple departments and remaining courteous and tactful
• Operating and supporting the following imaging equipment and related machinery: Picture Archiving Communication System, PACS, Dry View Laser Imager, CD burners, Digitizers, Evercore, Powerscribe, Powershare, LifeImage, and Telerad
• Answering a high volume of phone calls and troubleshooting problems that may occur
• Solving problems following established company guidelines

Qualifications

• Required: Working-level knowledge of the English language, including reading, writing and speaking English
• Prior experience: One year PACS and EHR experience preferred

Skills

• Proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word
• Ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.